Senior Support Worker

2 weeks ago

Rosebud, Victoria, Australia Kind & Care Supports Full time $72,000 - $90,000 per year

Position Overview

As a Senior Support Worker, you will provide high-quality disability support while mentoring and supervising a team of support workers. You will ensure that all supports align with NDIS Practice Standards and promote the independence, dignity, and well-being of participants. This role requires strong leadership, problem-solving skills, and a commitment to delivering best-practice disability services.

Key ResponsibilitiesParticipant Support:

  • Provide person-centred support to participants, ensuring their needs, choices, and goals are met.
  • Support participants with daily living activities, including personal care, meal preparation, community access, and skill development.
  • Promote independence by encouraging participants to make their own choices and engage in meaningful activities.
  • Administer or assist with medication management as per participant care plans and guidelines.
  • Monitor and report any changes in participant needs, health, or behaviour to the Service Manager.

Team Leadership & Supervision:

  • Mentor and support junior support workers, ensuring they adhere to NDIS standards and company policies.
  • Conduct on-the-job training and provide guidance on best practices.
  • Assist in roster coordination, ensuring shifts are covered efficiently.
  • Lead by example, fostering a positive, inclusive, and respectful workplace culture.

Compliance & Documentation:

  • Maintain accurate progress notes, incident reports, and shift summaries.
  • Ensure all participant support plans and risk assessments are followed and updated as needed.
  • Comply with NDIS Practice Standards, workplace health & safety (WHS), and duty of care obligations.
  • Report any incidents, complaints, or safeguarding concerns to the Service Manager.

Collaboration & Communication:

  • Work closely with families, guardians, and allied health professionals to ensure participants receive holistic support.
  • Attend team meetings and contribute to service improvement initiatives.
  • Advocate for participants' rights and support their self-determination and choice.

Skills & Experience Required

  • Minimum 2-3 years of experience in disability support or a similar role.
  • Certificate III or IV in Disability Support, Community Services, Individual Support, or equivalent.
  • Experience in mentoring or leading a team is highly desirable.
  • Strong understanding of NDIS guidelines, human rights, and person-centred practices.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and handle complex situations with professionalism.
  • Proficiency in record-keeping and incident reporting.
  • Basic computer skills (e.g., for updating participant notes).
  • Current First Aid & CPR Certificate.
  • NDIS Worker Screening Check & Working with Children Check (WWCC) (if applicable).
  • Driver's licence and access to a reliable vehicle (preferred).

Why Join Kind & Care Supports?

  • Supportive and inclusive workplace culture.
  • Opportunities for career progression and ongoing professional development.
  • Competitive salary with penalty rates for weekends and public holidays.
  • Meaningful work that positively impacts the lives of people with disabilities.

Job Type: Casual

Pay: $35.00 – $45.00 per hour

Expected hours: No more than 38 per week

Work Authorisation:

  • Australia (Preferred)

Work Location: In person

Expected Start Date: 20/09/2025

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