Sales Associate

15 hours ago

Lucas Victoria, Australia Serenitas Management Pty Ltd Full time $80,000 per year

We're looking for a motivated Sales Associate to support our sales team at Lucas Lifestyle Resort. This full-time role is perfect for someone with a strong customer and administration background, or looking to build a career in the growing land lease community sector.

Working closely with the Sales Consultant, you'll play a key role in engaging prospective homeowners, coordinating appointments, maintaining our CRM, and ensuring a seamless customer experience. This role offers on-the-job training and exposure to a future Sales Consultant career path.

This is a great opportunity to join our fantastic supportive team during this exciting period of growth. You will be selling off the plan homes and completed homes.

Role is available on a permanent part time basis, 9 - 3pm Monday to Friday. $80,000 including super will be calculated pro-rata on a 27.5 hour week.

About Us

Serenitas is one of Australia's leading operators and developers of land lease residential communities. With over 7,000 homeowners across 30 communities, our purpose is to create affordable, secure, and connected environments for Australians over 50 to thrive.

Backed by Mirvac and leading private equity groups, we are passionate about building vibrant communities where people live independently, age well, and enjoy meaningful social connection.

Key Responsibilities

  • Be the first point of contact for visitors and enquiries when the Sales Consultant is unavailable
  • Provide administrative and CRM support, including scheduling, data entry and follow up calls
  • Assist with documentation, contracts, and settlements under guidance
  • Maintain sales centre presentation and support marketing initiatives
  • Support prospective homeowners through their decision-making journey
  • Provide insights to help the business improve customer experience and performance
  • Occasionally relieve the Sales Consultant or attend weekend sales events (approx. once/month)

What You Bring

  • 2+ years' experience in sales or customer service
  • Strong communication and interpersonal skills
  • Exceptional organisation and attention to detail
  • Comfort with CRM systems (Microsoft Dynamics experience is a plus)
  • A positive, proactive, and team-oriented attitude
  • Willingness to grow and develop in the real estate industry
  • Driver's licence (essential)

Desirable

  • REIV Agent's Representative (Sales) – preferred but not required
  • Background or understanding of residential or retirement living sales processes

Why Join Serenitas?

  • Work for a growing and respected company making a real difference
  • Supportive and inclusive team culture
  • Career development and learning opportunities
  • Work in a beautiful location in a rewarding, customer-facing role
  • Be part of a business where values matter

If you share our ambition and wish to be a valued member of our team, please submit your resume and cover letter via Seek.

Applications close Saturday 20th November 2025 or earlier at our discretion.

Serenitas Management Pty Ltd (NLV) reserves the right to commence the selection process at its discretion and will only accept applications from persons with the right to live and work in Australia.

Serenitas-NLV is an equal opportunities employer.

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