Sales Marketing Operations

1 week ago

Greater Melbourne Area, Australia RMS Full time $80,000 - $120,000 per year

The role of
Sales and Marketing Operations Manager
is to support and enhance our revenue-driving efforts. This role will be responsible for optimizing sales and marketing processes, analyzing performance metrics, managing our CRM system, and ensuring cross-functional alignment between sales and marketing teams. The ideal candidate has a data-driven mindset, strong analytical skills, and experience in marketing automation and sales enablement.

What you'll be doing:

Marketing Operations:

  • Manage our marketing automation tech stack (HubSpot).
  • Ensure marketing and sales teams are aligned on lead qualification, scoring, and handoff processes.
  • Track marketing performance, campaign effectiveness, and ROI, providing insights and recommendations.
  • Assist in budget planning, cost optimization, and marketing spend analysis.
  • Monitor website and digital campaign performance using analytics tools (Google Analytics, etc.).

Sales Operations:

  • Oversee and manage CRM (HubSpot) to ensure data accuracy and usability.
  • Develop and implement sales forecasting, reporting, and analytics processes.
  • Improve sales productivity by streamlining lead generation, tracking, and conversion processes.
  • Collaborate with sales leadership to optimize pipeline management and deal tracking.
  • Ensure smooth onboarding and training of sales teams on operational tools and best practices.

Cross-Functional Collaboration:

  • Act as the bridge between sales and marketing teams, ensuring seamless coordination.
  • Work closely with IT to ensure optimal set up for any new software.
  • Support leadership in strategic planning, market research, and competitive analysis.
  • Recommend and implement process improvements to drive efficiency and effectiveness.

What you'll bring:

  • Problem-Solving:
    Strong analytical skills and the ability to make data-driven decisions.
  • Self-starter:
    Able to identify issues on their own and come up with potential solutions with minimal supervision.
  • Collaboration:
    Strong team player with a focus on building effective cross-department relationships.
  • Customer-Focused:
    Passion for understanding customer needs and delivering tailored marketing solutions.

Why you'll love working here

  • Career Progression Opportunities - As we grow, you grow There's always room for advancement and new challenges to help you expand your career.
  • Continuous Learning Culture – We're big on development, with resources ready when you are because your growth is part of our success.
  • Freedom to Create – We want to hear your ideas You'll have the freedom to innovate and make an impact with your work.
  • Hybrid Work – Enjoy the best of both worlds with the flexibility to work from home and connect with the team in the office when needed.
  • Impactful Work in a Global Company – You'll be part of a growing global team where your work directly contributes to the success of our business and makes a real difference in the hospitality industry.
  • Inclusive & Collaborative Culture – We're a friendly, dynamic team where everyone's voice is heard, and working together drives our success.
  • An Innovative & Empowering Environment – Work in a space that encourages creativity, new ideas, and problem-solving to help you grow and thrive in your career.

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