Operations Executive

About the Role

Equity Mates is looking for an Operations Executive to join our growing team. You'll work directly with the Head of Operations to help the business run more efficiently, grow faster, and make better decisions.

This is a hands-on role for someone who enjoys variety, thrives on getting things done, and sees AI and automation not as buzzwords but as practical tools to solve problems, streamline processes, and unlock growth.

We're looking for someone with strong business acumen, a sharp analytical brain, and an appetite to learn. If you're a generalist who enjoys solving problems, running projects, and turning chaos into clarity this is for you.

Equity Mates Media operates as an independent media business within the Betashares Financial Group, combining entrepreneurial DNA with the backing of one of Australia's leading financial services providers, offering the country's broadest range of ETFs, diversified portfolios, and innovative investment solutions through Betashares Direct and Superannuation. This unique partnership allows us to maintain our authentic voice and creative independence while leveraging world-class resources and expertise to amplify our impact.

Role Responsibilities

The role will cover a broad range of operational tasks, with a focus on supporting the Head of Operations to run the business more efficiently, track performance, and execute initiatives.

Responsibilities will evolve as the business grows, but examples include:

• Supporting the Head of Operations in delivering internal projects and continuous improvement initiatives.
• Identifying and implementing opportunities to use AI and automation to improve processes, reduce manual work, and unlock growth.
• Preparing agendas and materials for meetings, quarterly planning sessions, and team offsites.
• Tracking KPIs, action items, and team goals across the business. Including generating actionable insights to guide strategic and operational decisions.
• Assisting with compliance tasks under our AFSL (e.g. board minutes, register upkeep).
• Providing support with budgeting, financial reporting, and audit processes.
• Managing the end-to-end financial advice referral program, including working directly with partners and optimising the referral funnel through automation and AI tools.
• Managing EDM automations, including onboarding flows, re-engagement campaigns, and subscriber list hygiene.
• Supporting the execution of paid growth strategies (e.g. Facebook Ads).
• Owning updates and performance of the Equity Mates website, including opportunities to automate content workflows and reporting.

About You

• You're a self-starter who loves making things run smoother.
• You are curious about new technology and excited. by the potential of AI and automation to improve how businesses operate.
• You are comfortable learning new platforms and adapting quickly.
• You're analytical and can turn data into useful insights.
• Bonus if you've worked in media, finance or startups.

Why Join Us?

We are dedicated to creating an environment where you can excel both professionally and personally. Here's what's in it for you:

Career Development
– Access tailored training and support for professional qualifications.

Wellbeing Support
– Benefit from EAP programs for your physical, mental and financial health.

Giving Back
– Take volunteering days to support causes close to your heart.

CBD Perks
– Enjoy stocked kitchens, team breakfasts, and weekly catered lunches.

Team Culture
– Connect with colleagues through social clubs, committees, and events.

Savings & Benefits
– Unlock exclusive discounts at 500+ leading retailers.

Wellbeing Days
– Recharge and focus on what matters most to you.

Ready to make an impact? If you have the right to live and work in Australia, Apply Now Your interest will be treated with strict confidence.