IT Support Specialist

6 days ago

Sydney NSW, Australia Linetree Digital Full time $60,000 - $68,000 per year

Job Description

We're hiring an IT Support Specialist to join our growing support team in Sydney. If you enjoy solving everyday tech issues, helping people, and want to build a career in IT, this role is for you.

What You'll Do:

  • Provide technical support to staff via phone, email, and in person
  • Set up laptops, monitors, and basic networking for new hires
  • Troubleshoot hardware and software issues on Windows/macOS
  • Maintain user accounts, passwords, and system permissions
  • Document support tickets and ensure timely resolution
  • Escalate complex problems to senior technical staff

What We're Looking For:

  • Basic understanding of operating systems, printers, and networking
  • Good communication and a customer-first mindset
  • Ability to manage multiple issues in a fast-paced environment
  • Previous help desk or IT support experience is a bonus but not required

Benefits:

  • Full-time, permanent role
  • $62,000 – $68,000 AUD per year + super
  • Paid time off, public holidays, and flexible scheduling
  • Career growth opportunities and certification support
  • Friendly team and modern office in the Sydney CBD

Job Types: Full-time, Part-time, Permanent

Pay: $62,000.00 – $68,000.00 per year

Benefits:

  • Work from home

Work Location: In person

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