Outpatient Administrative Officer Level 3

Employment Type: Permanent Full Time

Position Classification: Admin Off Lvl 3

Remuneration: full time equivalent base salary range (excludes super, leave loading and salary packaging)

Hours Per Week: 38

Requisition ID: REQ601134

Location: Westmead

Applications close: Midnight on 21 September 2025

Sydney Children's Hospitals Network is the largest paediatric health care entity in Australia. We care for thousands of children each year in our hospitals and in their homes — with one purpose in mind — to help young people live their healthiest lives.

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We are currently seeking a suitably qualified Administrative Officer Level 3 who has hospital experience and would be keen to work in the Outpatient Department at the Children's Hospital at Westmead. This role is a permanent full time position, Monday to Friday with no weekend or public holidays.

The successful candidate will have the opportunity to learn new administrative skills, in a supported environment while working in a variety of clinic specialties across our service including the Immunisation clinic.

What you'll be doing

• To provide administrative services to the department.
• To assist the team in their clinical roles e.g. booking appointments, bulk billing, managing the data base, records and reports
• The Scope exists for exercising initiative in the application of established work practices and procedures.

About You

We're looking for someone who:

• Has experience in a customer service environment
• Demonstrates excellent administration experience within a hospital environment
• Demonstrates excellent communication, interpersonal skills and organisational skills

How to Apply

Click 'Apply Online' and submit your application including:

• A resume detailing relevant knowledge, skills and experience (maximum 5 pages)
• Answers to the selection criteria in the Position Description

Additional Benefits (for eligible employees)

• Salary packaging for tax savings
• Meal entertainment savings
• Accrued Day Off (ADO) for Full Time employees
• Access to the Employee Assistance Program (EAP)
• Fitness Passport
• Flexible Work Practice Opportunities

Need more information?

1) Click here for the Position Description

2) Find out more about applying for this position

3) Learn more about The Sydney Children's Hospitals Network

4) Aboriginal job applicants are encouraged to visit the NSW Health Aboriginal Recruitment tool, Stepping Up to assist in preparing your application.

5) CHW Social - Find us on Facebook, Instagram, LinkedIn and YouTube.

Child Safe Standards

SCHN is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health's commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.

Additional Information

• Applicants will be assessed against the essential criteria in Position Description. Please ensure that you review this document to understand the full requirements of the role.
• NSW Health is committed to accessibility and may provide adjustments to the recruitment and interview process as needed, including physical adjustments, interview setup, or scheduling needs.
• SCHN is an Equal Opportunity Employer that values diversity - we acknowledge the vibrancy that a diverse workforce brings to enhance both our workplace culture and our service delivery to children, young people and their families and carers.
• Employment of temporary visa holders is only considered if no suitable permanent resident or citizen is identified after labour market testing. Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent.
• All workers must meet NSW Health's vaccination and screening requirements before starting employment. See PD2024_15 for more detail.

Eligibility List

• An eligibility list may be created for future permanent full or part time and temporary full or part time vacancies.

Further Contacts and Support

Please contact Dragica Milekic on if you have any questions about this role.

We recognise the value of Aboriginal staff providing health care to Aboriginal children and families that access the services we provide at the Sydney Children's Hospitals Network. For Aboriginal candidates who would like to talk to SCHN's Aboriginal Workforce Consultant, please contact Wayne Dargan on

For technical support please contact the customer services team on