SCHN - Adolescent Medicine - Administration Officer- REQ602175

Employment Type: Permanent Full Time

Position Classification: Admin Off Lvl 3

Remuneration: Full time equivalent base salary range (excludes super, leave loading and salary packaging

Hours Per Week: 38

Requisition ID: REQ602175

Location: Westmead

Applications close: Midnight on 21 September 2025

Sydney Children's Hospitals Network is the largest paediatric health care entity in Australia. We care for thousands of children each year in our hospitals and in their homes — with one purpose in mind — to help young people live their healthiest lives.

What you'll be doing

The position is frontline to the Department of Adolescent Medicine and responsible for welcoming patients, families, visitors and external stakeholders to the department as well as receiving a high volume of incoming calls for a range of services and forwarding messages to the appropriate staff member by page or email. Provide high level administrative support to medical, allied health and nursing staff. Coordinating a range of specialty clinics within the Department which include; Complex Adolescent Clinic, Eating Disorders, Paediatric and Adolescent Gynaecology, CICADA Drug and Alcohol, CICADA Family Service, CICADA FASD, Self-Management and Transgender clinics. To ensure all outpatient details in Patient Management are correct and all Medicare item numbers are in accordance with the MBS.

About You

Describe the qualities and attributes of an ideal candidate, followed by specific skills and qualifications.

• Demonstrated ability to understand Medical Terminology.
• Previous Health Care experience.
• Excellent written and verbal communication with strong customer services skills.
• Australia Citizenship or permanent residency status.
• Patient Management system – desirable or the ability to learn new software programs.

How to Apply

Click 'Apply Online' and submit your application including:

• A resume detailing relevant knowledge, skills and experience (maximum 5 pages)
• Answers to the selection criteria in the Position Description

Additional Benefits (for eligible employees)

• Salary packaging for tax savings
• Meal entertainment savings
• Accrued Day Off (ADO) for Full Time employees
• Access to the Employee Assistance Program (EAP)
• Fitness Passport
• Flexible Work Practice Opportunities

Need more information?

• Click here for the Position Description
• Find out more about applying for this position
• Learn more about The Sydney Children's Hospitals Network
• Aboriginal job applicants are encouraged to visit the NSW Health Aboriginal Recruitment tool, Stepping Up to assist in preparing your application.

Further Contacts and Support

For role related queries or questions contact Chamila Mendis on

We recognise the value of Aboriginal staff providing health care to Aboriginal children and families that access the services we provide at the Sydney Children's Hospitals Network. For Aboriginal candidates who would like to talk to SCHN's Aboriginal Workforce Consultant, please contact SCHN-EA-

For technical support please contact the customer services team on

Child Safe Standards

SCHN is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health's commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.

Additional Information

• Applicants will be assessed against the essential criteria in Position Description. Please ensure that you review this document to understand the full requirements of the role.
• NSW Health is committed to accessibility and may provide adjustments to the recruitment and interview process as needed, including physical adjustments, interview setup, or scheduling needs.
• SCHN is an Equal Opportunity Employer that values diversity - we acknowledge the vibrancy that a diverse workforce brings to enhance both our workplace culture and our service delivery to children, young people and their families and carers.
• Employment of temporary visa holders is only considered if no suitable permanent resident or citizen is identified after labour market testing. Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.

Eligibility List –

An eligibility list may be created for future permanent full or part time and temporary full or part time vacancies.