
Community Services Coordinator
6 days ago
St Jude's Health Care Group is a trusted provider of Aged Care, Allied Health and Disability Services, established in 1982. With a strong reputation built over four decades and as a purpose-driven organisation, we operate with a clear philosophy: we do not provide any service that isn't good enough for our own families. Our work is grounded in respect, integrity, commitment, and genuine partnerships with the individuals and communities we support.
Role Summary
As a Community Services Coordinator, you'll play a key role in ensuring our services are truly person-centred and meeting the individual needs of our clients. You'll build strong, lasting relationships with clients, their families, and other stakeholders through regular communication and genuine care. In this role, you'll oversee staffing levels, guide and manage the performance of support workers, and ensure resources are used effectively to meet budgetary requirements. Your success will be measured by the satisfaction and wellbeing of your clients, making this a role where the impact you have is both visible and meaningful
Responsibilities and Duties
- Partner with clients to ensure their funds and services are used effectively and deliver the best outcomes
- Monitor support plans, ensuring they are followed and progress notes are accurate and high quality
- Lead, mentor, and support a dedicated team of support workers
- Maintain compliance with all relevant standards while proactively managing risks
This role is being hired on a permanent full-time basis and is located out of our central office in Belmont The working hours are 8:00AM - 4:00PM.
Skills, Attributes and Experience
We're looking for a passionate leader with a strong track record in delivering quality, person-centred services within community programs. Ideally, you'll bring experience working with participants who have complex mental health needs or behaviours of concern, along with a solid understanding of the NDIS funding model and reporting requirements. You'll be proactive in solving problems, managing complaints, and driving continuous improvement through performance appraisals and staff development.
Key Requirements:
- Relevant qualifications or extensive experience within the NDIS framework
- Proven ability to document, report and maintain accurate records
- Exceptional interpersonal skills, with the confidence to engage diverse stakeholders
- Current or willingness to obtain NDIS Clearance, WWCC, Driver's Licence and a reliable vehicle
St Jude's NDIS are proud to be an equal opportunity employer. If the above opportunity is one that excites and encourages you, we would welcome and encourage your application. If your application is selected for progression then we will be in touch to discuss it with you soon.
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