Office Assistant

4 days ago

Southern Highlands Tablelands, Australia CS Air Pty Ltd Full time $104,000 - $130,878 per year

WE ARE HIRING:

OFFICE ASSISTANT

CS Air is a local Refrigeration and Air-conditioning company based in the Southern Highlands, with our office/warehouse located in Moss Vale.

CS Air are currently seeking a part time employee to fill an administrative position within the company. The Administrative role is the initial contact to clients, technicians, and suppliers, and plays a vital customer service role through providing administrative support to all members of the team at CS Air.

The role includes but is not limited to:

-Scheduling using job scheduling software.

-Understand the skills, strengths and weaknesses of the field technicians so as to dispatch field technicians in relation to the job opportunity and ability of the technician.

-Maintain and update client booking systems and databases.

-Manage and organise job progress through all stages until complete.

-Handle incoming phone calls.

-Ensure messages are received and follow up as appropriate.

-Call customers to schedule service and maintenance appointments.

-Monitoring emails, responding or delegating where necessary.

-Data Entry.

-Invoicing and following up on overdue accounts.

-Ordering.

-Call suppliers for pricing on parts.

-Receive deliveries.

-Maintain a clean and tidy office/warehouse.

-Perform other duties as assigned.

Skills Required:

-Possess fantastic customer service skills.

-Excellent verbal and written communication skills.

-Ability to learn internal databases and other computer systems and use these with a high degree of accuracy.

-Outstanding organisation skills.

-Confident and professional phone manner.

-Ability to learn fast.

-Highly motivated.

-Ability to multitask.

-Proficient use of the computer, keyboard functions and Microsoft Office

Experience is not essential as on the job training will be provided.

The hours required are Monday to Friday 8am – 2.30pm. (30hrs per week, with 30 min unpaid break each day)

For more information or to apply please contact us or send your resume to

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