ICT Business Analyst

1 week ago

Melbourne, Victoria, Australia GQI Consulting Full time $90,000 - $120,000 per year

Key Accountabilities:

  • Conduct thorough interviews and workshops with stakeholders to understand the current endpoint protection and compliance policy landscape.
  • Identify gaps between current and desired workflows and propose solutions to bridge these gaps using Intune capabilities.
  • Document current and future-state business processes and workflows related to endpoint protection and compliance policy management.
  • Collaborate with IT teams and security experts to gather detailed technical requirements for Intune implementation.
  • Document integration points with existing systems and any dependencies that need to be considered.
  • Include risk assessment and mitigation strategies to address potential issues during migration.
  • Collaborate with change management teams to create a communication plan for stakeholders regarding the migration project.
  • Work closely with compliance officers and security teams to ensure that migrated policies meet regulatory requirements and security standards.
  • Provide training and support to end-users and IT teams on using Intune for endpoint protection and compliance policy management.
  • Share insights with other teams or departments within the organization to promote knowledge sharing and continuous improvement.
  • Other duties, if any, as directed by the manager

Key Skills:

Mandatory:

  • Over 5 years of experience in Business Consulting/Business Analysis across multiple geographies and domains.
  • Proven business analysis experience, with knowledge and experience of Digital and Infrastructure projects and implementation.
  • Demonstrated ability to present and explain complex technical information to the developers and testers.
  • Good experience in keeping all project and business documents in single – SharePoint location.
  • Demonstrated ability to build cross-functional relationships, demonstrated high level stakeholder management and engagement skills.
  • Good experience in aspects of change management, including project analysis and coordinating strategic projects in a complex environment.
  • Conducting Requirement Gathering Workshops
  • Creation of Standard Operating Procedures
  • Creating Approach Notes, Business Proposals/Business Cases
  • Business Process Improvement (BPI)
  • Collaboration experience – stakeholder management
  • Documentation of artefacts including BRD, SRD, User manual, process mapping.

Desirable:

  • Strong Analytical and design skills.
  • First-rate planning and organization skills and experience; able to adapt and react to changing environments
  • Good collaboration skills and ability to work effectively in a team environment
  • Strong facilitator; adept at running meetings with end users, gathering, and managing business requirements, and balancing priorities

Qualifications

  • Bachelor's Degree in Information Technology or related field; or an equivalent combination of education and experience sufficient to successfully perform the key accountabilities of the job required.

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