ICT Service Operations Officer

4 days ago

Melbourne, Victoria, Australia Calleo Full time $90,000 - $120,000 per year

Overview

One of our long standing Federal Government Clients are seeking a talented contractor to join a program of work aimed at increasing the coordination between different medical and technical areas. You will work in consultation with the ICT staff, laboratory and management teams. 

Due to the nature of the role the candidate must be an Australian Citizen with the Baseline security clearance.

Key Duties

The successful candidate will work under broad direction and with appropriate technical ICT systems and business change management support, contributing to the uplift of the air gapped Local Area Network. 

  • Engage with testing laboratories to develop and implement work practices and associated procedures to leverage the air gapped Local Area Network.
  • Mapping of data flows and storage, developing a current state understanding of where and how data is stored.
  • Report and present on solution uptake and issues to management and staff user forums. This includes contributing to ICT project governance reporting.
  • Interact with laboratory users and software vendors to create and maintain a register of current software and licences to allow for planning and supporting procurement activities.

Requirements

  • Demonstrated experience supporting the delivery of IT enhancement projects. Such experience may relate to instrument control software, data mapping and storage, workflow management or information management systems.
  • Demonstrated self-motivation and organisational skills, combined with well-developed analytical and problem-solving skills, working autonomously under very broad direction.
  • The ability to work collaboratively in a team and demonstrated experience of negotiation and influence to establish and maintain productive working relationships with management as well as operational staff and vendors.
  • Excellent communication skills, particularly for engaging with a diverse range of laboratory staff, report and technical writing.
  • Experience in supporting ICT operations in scientific laboratories, either as an analyst or support role.

How to apply

Please apply directly or for more information on this role, please email Josh on

And to stay up to date on other opportunities, visit our website or follow us on LinkedIn.

Calleo is an equal opportunity employer and we encourage applications from all people including Aboriginal and Torres Strait Islander peoples.

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