Sales Support Coordinator

8 hours ago

Richmond, Victoria, Australia Daniels Donuts Full time $60,000 - $90,000 per year

Join the team that's baking up Australia's sweetest success story

About Daniel's Donuts

Daniel's Donuts isn't just a donut shop — it's a movement. From humble beginnings to becoming one of Australia's fastest-growing bakery brands, we're famous for our legendary donuts, cheeky limited editions, and an ever-growing range of treats. As we expand into major retailers, wholesale channels, and exciting brand collaborations, we're on the hunt for a Sales Support Coordinator who can keep our projects rolling as smoothly as a hot jam donut.

The Role

Think of this role as the glaze that holds everything together. You'll be the person who takes a brilliant idea — whether it's a brand-new product, a licensing collab, or a retailer range review — and helps guide it all the way from "ooh, yum" to "on the shelf."

You'll work with almost every corner of the business — Sales, NPD, QA, Marketing, Finance, Production, Logistics — as well as suppliers and external partners. If you love a fast-paced environment, solving puzzles, and making things happen, this role is your jam.

What You'll Do

  • Project wrangler: Coordinate product launches, licensing partnerships (yes, even with the likes of Universal), retailer submissions, and wild collabs (hello, Bunnings x Daniel's).
  • People person: Keep everyone talking — internal teams, suppliers, external partners — so nothing falls through the cracks.
  • Timeline tracker: Build and manage project plans, making sure deadlines don't slip (because donuts wait for no one).
  • Problem solver: Spot risks before they rise, and find smart solutions that keep things moving.
  • Documentation hero: Keep everything logged, tracked, and visible across the business.
  • Cross-functional glue: Be the link from Sales → NPD → QA → Production → Logistics, ensuring everything aligns.

What You'll Bring

  • 2+ years of project coordination experience, must have FMCG, retail, or food manufacturing industry experience.
  • A calm, solutions-focused mindset when juggling competing priorities.
  • Strong communication and influencing skills — you're great at getting buy-in.
  • Commercial smarts — you understand margins, timelines, and how they shape success.
  • Advanced Excel and strong PowerPoint skills to bring data and ideas to life.
  • Organisational superpowers with a "find a way" attitude.
  • A genuine love of seeing projects (and donuts) come to life.

Bonus sprinkles (nice to have, but not essential):

  • Adobe Photoshop/Illustrator skills for packaging mock-ups or POS tweaks.

Why You'll Love Working Here

  • Be part of one of Australia's most exciting growth stories.
  • Work on projects that land in major retailers and high-profile collabs.
  • A chance to grow your career in a fast-moving, innovative business.
  • Join a passionate, fun, and donut-loving team where your work makes a real impact.

Ready to roll with us? Apply now and help us take Daniel's Donuts to the next level

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