Brigade Admin Support Officer

Do you want to work for a values-based, emergency service organisation that puts the community at the centre of everything we do?

We are proud of the work we do in protecting lives and property, 24 hours a day, 7 days a week.

With over 51,000 volunteers CFA strives to be an organisation of choice for volunteers and employees. We, embrace individuals with diverse skills, experiences, and backgrounds, recognising the unique value they bring to CFA.

To learn more about the Country Fire Authority (CFA), we invite you to visit our About Us page.

About the Role

This is a great fixed term full time opportunity with the CFA. The purpose of the Brigade Administrative Support Officer is to provide customer service and administrative support to its assigned Brigade, its volunteers and the community. More specifically the task associated include:

Administration:

• Handle daily administrative tasks for Brigade Management Team(s) to support volunteer services.
• Manage general administrative tasks like word processing, record-keeping, and accounting for the Brigade.

Volunteer Support:

• Assist in recruiting and retaining volunteer members as needed by the Brigade Management Team(s).
• Develop and execute fundraising activities for the Volunteer Brigade as required.
• Provide administrative support to volunteer brigades, as outlined in the EBA and position description.
• Coordinate meetings for Brigade members, including regular Brigade meetings and community group meetings.

Community Liaison:

• Organise the delivery of community campaigns and special information campaigns for the Brigade and CFA.
• Offer assistance to Brigade Management Team(s) with correspondence, activity planning, and meetings.
• Perform other necessary tasks as assigned

About You

• Experience and understanding of working within a volunteer environment.
• Demonstrate knowledge and experience in modern administrative and information management.
• Demonstrate excellent written and verbal communication skills.
• Demonstrate capacity to work with limited supervision and delivery within required time frames.
• Experience or qualifications relevant to meeting the requirements of this position are essential.

Why choose CFA

• Meaningful Purpose: Your contribution truly makes a difference
• Work-Life Balance: Paid parental leave, generous leave provisions
• Growth Opportunities: Learning and development
• Flexibility: Hybrid work options with flexible work arrangements
• Discounts: Emergency Memberlink discounts on various services
• Wellbeing Focus: Healthy for Life programs, flu vaccinations
• Member Assistance Program: Access support across 8 service pathways

Your Application

Click the 'apply' button to access our online application form. Here you will be asked to provide personal and contact details and respond to employment-related questions.

When applying for a position with CFA, please submit a cover letter and resume that demonstrates your qualifications, experience, key attributes and skills required for the position.

Pre-employment Checks

Offers of employment will only be made to candidates who:

• Successfully complete Reference Checks, a National Police History Check, Working Rights Check and hold a valid Working with Children Check.

CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves.  First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply.

Applications close: 11:59pm 25th September 2025

If at any stage of the recruitment and selection process you require an alternative format to the application material or reasonable adjustment to the interview arrangements, please don't hesitate to contact the person listed on the ad or alternatively, email

The Country Fire Authority (CFA) values your privacy. We will use the information you provide when you are applying for employment with us for the purpose of recruitment, selection, evaluation and appointment and to report on anonymised key metrics (e.g. diversity). The information we collect will be handled in accordance with privacy laws, including the Privacy and Data Protection Act 2014.   You can view our Privacy Statement here. For access and correction of the information we have collected, contact