Sales Team Lead

5 days ago


Sydney, New South Wales, Australia Carma Full time $80,000 - $120,000 per year
Description

At Carma, we're more than just a car company, we're on a mission to shake up the Australian automotive industry As a digital pre-owned car dealership, we're turning the car buying (and selling) experience into a hassle-free, seamless journey that customers can truly enjoy. With our diverse and collaborative team managing everything from engineering to marketing and buying to reconditioning in-house, we're powered by the best people and we'd love for you to come along for the ride

Have you led high-performing sales teams, built smarter processes, and motivated people to hit their best results? This is your chance We're looking for a Sales Team Lead to run one of our key sales teams here at Carma You will coach, nurture, and drive conversion rates, while creating a smooth and trustworthy experience for every seller.

What you'll be doing:
  • Lead and develop a team of phone based Car Buying Specialists - champion, coach, and hold them accountable
  • Build and embed efficient workflows for customer outreach, negotiations, and deal closure
  • Track performance, analyse trends, and use insights to improve team outcomes
  • Manage rostering, resource allocation, and leave across the team
  • Support daily operations, handle escalations, and answer product questions
  • Collaborate with valuations, inspection, and wider business teams to align strategies
  • Drive key KPIs like cars purchased, conversion rates, and activity levels
Okay, let's talk about you:
  • You've got 3+ years experience in leading a sales team and love seeing people grow, hit targets, and celebrate wins along the way
  • Motivating, coaching, and holding your team accountable comes naturally - you know how to bring out their best every day
  • Conversion rates, pipelines, KPIs? You live for this stuff and love turning insights into action
  • Negotiation and communication? You can build trust and close deals with clarity, confidence, and a touch of charm
  • Structured, process-driven, and always spotting ways to make workflows smoother, faster, and smarter
  • Flexible, adaptable, and unshakable under pressure- change excites you, not scares you
  • Automotive experience is a bonus, but your sales mojo, commercial instincts, and ability to scale a team are what really matter
  • Tech-savvy and CRM obsessed (Hubspot experience is a plus)
  • Flexible and ready- you're cool with a rotating roster and happy to jump in on weekends when needed
  • Based in Sydney and ready to energise an onsite, high-energy team
What's in it for you?
  • Score amazing deals on cars, finance options and other car parts
  • We're a tech business so you know the drill A fully stocked kitchen, barista-style coffee, pool table, table tennis, roof top lunch area & more
  • Join a collaborative, fast-growing business where you can make a real impact
LI-MG1
About Carma

Who we are

Carma was founded in 2021 with a bold vision to reinvent Australia's pre-owned car experience for the better. The idea attracted multi-million dollar backing from investors, and Carma has grown exponentially ever since. We've sold thousands of cars and delighted countless customers, who love our innovative approach In a short time, we've come a long way, named as one of the AFR's Most Innovative companies, recognised in a number of prestigious awards – and the journey has only just begun.


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