Customer Service

2 weeks ago

Kogarah, Australia ACESGroup Full time $35 per year

About the Role:

Event Force (owned by ACESGroup) are seeking motivated casual customer service staff (event staff) to work consistently at events held in the Georges River region around Carlton / Kogarah. The events include sporting games and other special events throughout the year.

We are seeking customer-focused staff for ushering, ticketing, corporate and car park roles. Multiple roles are available with our first round of staff commencing in September.

We are looking for fun, outgoing, professional team members who are passionate about providing exceptional customer experiences.

You will work closely with your team members to usher guests, scan tickets, manage queues, provide directions, assist customers, and provide a general outstanding level of customer service.

Applicants with similar experience providing customer service, especially within the Carlton/Kogarah area are strongly encouraged to highlight this in their application, including noting previous venues where they have worked.

You will be:

· Ushering

· Scanning tickets

· Managing queues

· Providing directions

· Managing car park access

· Greeting corporate guests

· Providing general customer service

What you need:

· Reliability, punctuality, and attention to detail

· Exceptional personal presentation

· The ability to follow procedures

· Great service with a smile

· Appropriate work rights in Australia

· Responsible Service of Alcohol (desirable)

· Traffic Control (desirable)

· Event ushering or customer service experience (highly regarded)

Applicants with similar experience providing customer service, especially within the Carlton/Kogarah area are encouraged to highlight this in their application, including noting previous venues where they have worked.

Why work with Event Force?

In addition to a fun team atmosphere at the country's best events, Event Force also offer;

· Training opportunities (via ACESGroup internal Registered Training Organisation)

· Minimum 4-hour shifts

· Attractive rates of pay

· Flexible rostering

· Future growth opportunities/career pathways

If you are ready to join a dynamic and growing team with a company that truly values your contribution, then APPLY NOW

Event Force is an equal opportunity employer, committed to all forms of workforce inclusion and diversity. We encourage all applicants to apply, with successful applicants subject to a range of background, police, medical and reference checks.

ACESGroup do not accept referrals from recruitment agencies.

ABN: | ACN: | M/L: | ASIAL Member: | RTO: 90024 | VIC: PSBL S. Australian Concert and Entertainment Security Pty Limited, trading as ACESGroup, Affirm Training, Alleviate Event Administration and Logistics, Event Force, Avert Risk Management, Assure Safety Services, Secured and Secure Domain

Job Type: Casual

Pay: From $35.07 per hour

Work Location: In person

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