Team Leader Customer Experience

20 hours ago

Kogarah, Australia Georges River Council Full time

**About Georges River Libraries**

At Georges River Libraries, we foster a vibrant community where people come together to share ideas, knowledge, and experiences. Our inviting spaces provide a range of resources, including books, manuscripts, photographs, films, maps, and our unique 'Library of Things.' From quiet reading rooms to bustling media labs, our libraries offer an ideal environment for discovery, socialising, and play. Our friendly team is dedicated to assisting our community with their library and resourcing needs, helping inspire their world.

**About the Opportunity**

**What we Offer**
- Permanent full time - 70 hours per fortnight
- Salary from $87,770.80 - $101,695.64 per annum plus 11.5% superannuation
- Deliver innovative services that promote and support our community.
- Health and Wellbeing paid leave
- Fitness Passport Program offering discounted membership for you and your family to selected facilities
- Employee Assistance Program
- Salary Packaging Options
- Sponsored Study Program
- Parental Leave and Support
- Employee Rewards Program
- Ongoing Education and Resources
- Tertiary qualifications in Library and Information Science or equivalent
- Current Working with Children Check.
- Demonstrated experience in providing a quality customer focused service.
- Demonstrated experience in the development, delivery and evaluation of a training programs for staff.
- Demonstrated analytical, time management, organisational, financial, project management and creative problem-solving skills.
- Demonstrated experience in supervising a team, including an ability to provide performance feedback, guide others through change and implement innovative approaches.
- Highly developed oral and written communication and interpersonal skills, including effective negotiation, consultation and consensus building.
- Demonstrated experience using Microsoft Office Suite as well as content management systems and technology in a public library or equivalent setting

**Desirable**
- Current NSW Drivers Licence (Class C).
- Leadership experience in a public library.
- Experience leading projects with a diverse and multicultural client base.
- Experience in troubleshooting library equipment including public access computers.
- Experience in marketing or promotion of Library services, events and programs.
- Ability to speak an identified community language such as Arabic, Cantonese, Mandarin, Greek.

If you would like further information on this role, please contact John Taggart, Coordinator Library Customer Experience on 02 9330 9866.

**Applications must be completed and submitted via our website. Closing Date: Friday 21 February 2025 at 11.59PM AEST**
- Georges River Council aims to be a leading, people-focused organisation delivering outstanding results for our community and city. We foster our values of Accountability, Professionalism, Unity and Honesty and take pride in promoting the image of Council in the community. _
- At Georges River Council we are committed to putting children first and championing child safety within our community. We actively advocate for the rights of children and young people and will uphold our commitment as a child safe organisation._

  • Team Leader

    19 hours ago

    Kogarah, Australia Westpac Full time

    **How will I Help?** As a Team Leader in our Mortgage Operations, which is a key part of our Group Operations team, you will be responsible for bringing our group vision to life by building a team of the best home loan experts. Mortgage Operations is a diverse operational business that handles originations, servicing and contact centre functions. The role...

  • Team Leader

    5 days ago

    Kogarah, Australia Westpac Group Full time

    Lead a team in Mortgage Operations - Based in Kogarah - Will be leading a "Start Up" Business Unit **How will I Help?** As a Team Leader in our Mortgage Operations, which is a key part of our Group Operations team, you will be responsible for bringing our group vision to life by building a team of the best home loan experts. Mortgage Operations is a diverse...

  • Team Leader, Dementia Specific Program

    1 week ago

    Kogarah, Australia 3Bridges Community Full time

    Join us on our journey to create a genuine impact for the community and beyond. 3Bridges Benefits - Flexible working arrangements - Salary packaging & novated leasing - Workforce wellbeing support provider - Career development & progression support - Employee referral and milestone reward programs - Complimentary annual flu vaccinations - Discounted OSHC...

  • Team Leader Chsp

    2 weeks ago

    Kogarah, Australia Beaumont People Full time

    Full time, 38 hours per week - Competitive remuneration; $93,000 - $102,000 + super (depended on experience) - Located in Sydney's South - East - Kogarah, NSW, 2217 **Team Leader, CHSP (Commonwealth Home Support Program)** - **Full time, 38 hours per week**: - **Competitive remuneration; $93,000 - $102,000 + super (depended on experience)**: - **Located...

  • Ect Room Leader

    1 week ago

    Kogarah, Australia Mini Masterminds Full time

    **Mini Masterminds Rockdale is looking for an influential **Full Time ECT Room Leader & Educational Leader!** **About Mini Masterminds**: At Mini Masterminds, we go beyond simply offering a safe and nurturing environment for our children. Our belief is that innovation plays a crucial role in the development of young minds. By exposing our children to...

  • Customer Service

    2 weeks ago

    Kogarah, Australia Event Force Full time $40,000 - $60,000 per year

    About the RoleEvent Force (owned by ACESGroup) are seeking motivated casual customer service staff (event staff) to work consistently at events held in the Georges River region around Carlton / Kogarah. The events include sporting games and other special events throughout the year.We are seeking customer-focused staff for ushering, ticketing, corporate and...

  • Customer Service

    2 weeks ago

    Kogarah, Australia ACESGroup Full time $35 per year

    About the Role:Event Force (owned by ACESGroup) are seeking motivated casual customer service staff (event staff) to work consistently at events held in the Georges River region around Carlton / Kogarah. The events include sporting games and other special events throughout the year.We are seeking customer-focused staff for ushering, ticketing, corporate and...

  • Team Member

    2 weeks ago

    Kogarah, Australia St Bank Full time $80,000 - $120,000 per year

    Job DescriptionCreate your best future at Westpac as aTeam MemberWhat's the role?Mortgage Operations is a key part of our Group Operations team and is responsible for bringing our Group vision to life by building a team of the best home loan experts focused on delivering 'magic' moments for our customers, business partners and each other.As a Team Member in...

  • Team Member

    1 week ago

    Kogarah, Australia EG Group Full time

    **Permanent Part-Time Employment - minimum 14hrs per week**: - **Location: Kogarah, NSW** We are currently looking for Team Members to join our frontline Fuel team at our **Kogarah**store. We are dedicated to putting the customer first and creating great experiences to keep them coming back for more! As part of this role, we require availability on...

  • Team Member

    3 days ago

    Kogarah, Australia Euro Garages AU Full time

    **Casual Employment**: - **Casual Pay Rate: $31.84 + super + discounts**: - **Location: Kogarah, 2217 We are currently looking for Team Members to join our frontline Fuel team at our **Kogarah **store. We are dedicated to putting the customer first and creating great experiences to keep them coming back for more! **ABOUT THE ROLE** - Deliver brilliant...