Client Onboarding Administrator

1 week ago


Melbourne, Victoria, Australia Eightcap Full time $60,000 - $80,000 per year

We are looking for a Client Onboarding Administrator to support Eightcap's growth on a temporary basis by managing the onboarding of new client accounts and maintaining accurate client information across our systems. The ideal candidate will have a strong background in account administration and client service, with a proven ability to deliver results in a fast-paced, detail-driven environment. This role plays a key part in driving our mission to provide an exceptional experience to both our clients and team.

  • Process new account applications and onboard new clients.
  • Update and configure existing accounts according to internal requests.
  • Work closely with the Sales team and ensure client needs are met.
  • Respond to internal queries relating to account management.
  • Respond to incoming application enquiries from the client via email.
  • Ensure industry & company standards for AML/KYC are met.
  • Provide assistance in the creation and implementation of new procedures and processes.

Requirements

  • Computer literacy and above average data entry skills.
  • Excellent written and verbal communication skills.
  • Attention to detail.
  • Able to multitask and prioritise tasks.
  • Ability to think analytically and troubleshoot day to day issues.
  • Strong account management skills.
  • Previous experience in client onboarding.
  • KYC/AML knowledge.

Benefits

  • Wellness and lifestyle perks like monthly corporate massages
  • Drinks every Friday at 4pm
  • Great CBD location with easy access to public transport
  • Multicultural environment
  • Collaborative team culture
  • Being part of exciting new projects for the company
  • Regular social activities


  • Melbourne, Victoria, Australia Engage Personnel Full time $60,000 - $90,000 per year

    The Company Join a forward-thinking accounting firm in Hawthorn, renowned for both excellence and a warm, welcoming culture. Here, exceptional client service goes hand-in-hand with creating an environment where people flourish, grow, and genuinely enjoy coming to work. As the firm continues to expand, they're seeking a proactive, detail-oriented Client...


  • Melbourne, Victoria, Australia Australian Volunteers International Full time $89,000 - $99,000 per year

    Onboarding Coordinator, Australian Volunteers International12 months fixed term contract, Full-time role based in AVI Head Office in FitzroyFlexible Working ArrangementsTotal Remuneration Package between $89,000 to $99,000 commensurate with experience.Company OverviewThere is an exciting opportunity to join theAustralian Volunteers Programas aOnboarding...


  • Melbourne, Victoria, Australia Bluefin Resources Pty Limited Full time $70,560 - $87,600 per year

    Onboarding Specialist | Large Health Insurance Organisation | Hybrid (Melbourne CBD) $38–$42 per hour + super Fast-paced environment | 200–300 new starters monthly Systems: SuccessFactors & DocuSign Collaborative team of 9 | Mix of corporate & healthcare recruitment onboardingAbout the Role Join one of Australia's leading Health Insurance providers...


  • Melbourne, Victoria, Australia SprintSuite Full time $80,000 - $120,000 per year

    About SprintSuiteSprintSuite is Australia's leading operations management platform built specifically for contractors in mining, fabrication, and field services. With over 10,000 users and 100+ companies on board, we're transforming how industrial businesses operate, from scheduling and mobilisation to reporting and compliance.We're looking for a...


  • Melbourne, Victoria, Australia Pepperstone Full time $90,000 - $120,000 per year

    IntroductionThe Pepperstone story started in 2010. We know what it's like to trade the world's markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech we're digital, nimble, connected, and united in our vision to create a better way to trade. We thrive on...


  • Melbourne, Victoria, Australia preezie Full time $90,000 - $120,000 per year

    Company DescriptionAt preezie, we're transforming online shopping with our AI Shopping Assistant - a tool that helps online retailers deliver the kind of tailored, personalised experience that shoppers love. As our Onboarding Specialist, you'll be at the center of that transformation: helping retailers bring the AI assistant to life on their sites, guiding...


  • Melbourne, Victoria, Australia Connective Broker Services Full time $60,000 - $90,000 per year

    Broker Onboarding SpecialistPermanent full-time opportunityA strong and high performing cultureHybrid working arrangementsAbout usConnective is Australia's largest and most innovative mortgage and asset finance aggregator and the preferred choice for leading brokers. Our customers are mortgage and asset finance brokers and we are driven to be the business...


  • Melbourne, Victoria, Australia Polar 993 Full time $90,000 - $120,000 per year

    About Polar 993Polar 993 is a specialist trustee company collaborating with leading fund managers, institutional investors, and legal professionals. We provide high-quality trustee, compliance, and fund administration services, supported by AI-driven technology to enhance efficiency and accuracy.​Building our TalentAs a Client Service Associate, you will...


  • Melbourne, Victoria, Australia TRAILD PTY LTD Full time $80,000 - $120,000 per year

    TRAILD: Who are we?TRAILD is a dynamic, fast-growing SaaS company that streamlines, automates and protects Accounts Payable.Just as your bank provides always on risk protection for your credit card, TRAILD provides a similar level of security to help businesses protect their B2B payments from fraud, errors and mistakes.Our specialised Accounts Payable...


  • Melbourne, Victoria, Australia Fresho Full time $60,000 - $75,000 per year

    Salary Range:$65,000-$75,000 Base + Superannuation + ESOPReports to:Onboarding Team Lead - ANZLocation:Melbourne (AU)Work Type:HybridEmployment Type:Full TimeAbout FreshoFresho is a fast growing tech scale-up on a mission to transform the food industry for the benefit of people and the planet.Our order management software is revolutionising the way the...