Client Services Administrator

2 days ago

Melbourne, Victoria, Australia Engage Personnel Full time $60,000 - $90,000 per year

The Company

Join a forward-thinking accounting firm in Hawthorn, renowned for both excellence and a warm, welcoming culture. Here, exceptional client service goes hand-in-hand with creating an environment where people flourish, grow, and genuinely enjoy coming to work.

As the firm continues to expand, they're seeking a proactive, detail-oriented Client Services Administrator who thrives on variety, loves being at the heart of the action, and enjoys making a real impact every day.

About the Role

This is far from a typical admin role. You'll be a central part of keeping the firm running like clockwork, supporting accountants, partners, and clients alike. Your work will be diverse, hands-on, and incredibly rewarding.

Day-to-day, you'll be:

  • Managing ASIC and CAS360 compliance tasks
  • Assisting with ATO lodgements and client onboarding
  • Preparing and maintaining client records and correspondence
  • Coordinating annual tax packs and company/trust setups
  • Handling client calls and reception duties with professionalism
  • Supporting the broader admin and accounting teams
  • Managing office databases (APS and Virtual Cabinet)
  • Assisting with team meetings, catering, and events

What You'll Bring

We're looking for someone who combines energy, initiative, and professionalism with a passion for keeping things running seamlessly.

To thrive in this role, you'll have:

  • Experience in a public practice accounting firm (essential)
  • Strong administrative and organisational skills
  • Excellent knowledge of ASIC and CAS360
  • A keen eye for detail and a love for efficiency
  • Confidence in communicating with clients and team members
  • Strong Microsoft Office and workflow management skills

If you're a motivated, experienced administrator with a public practice background, this is your chance to join a firm that genuinely invests in your growth and success - and where every day offers variety, challenge, and opportunity.

How to Apply

To apply for this role, please submit your resume below through the APPLY button. Alternatively, you can call Alana Collinson **

All communication will be strictly confidential.**

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