Pre-Site Administrator

2 weeks ago

Morningside, Queensland, Australia Ausbuild Full time $60,000 - $80,000 per year

The Role

We are currently seeking an enthusiastic Customer Service Administrator to join our Pre-Site Administration team in this permanent, full-time role.

Building effective relationships, your primary focus is to provide timely and accurate support to our clients during the pre build stage of their home. This includes email, phone and face to face communication with a diverse range of clients. You will also:

  • Prepare Contract documentation

  • Create and issue variations

  • Liaise with financiers regarding approval and documentation

  • Liase with multiple internal departments to co-ordinate the clients' job file and reach set milestones

The Person

  • Excellent attention to detail

  • Minimum 3 years experience in a customer service role

  • Proficient skills in Microsoft programs

  • Understanding of the construction process (highly desirable)

  • Experience with Customer Database Software (highly desirable)

The Company

We're busy creating thousands of homes for Queenslanders, with over 90 master planned communities delivered over 35 years. Our business is strong and steady, and we care about people and places.

More than 26,500 people live in an Ausbuild home in southeast Queensland. We create residential communities and townhouse projects across Brisbane, and with over 9,960 homes now built, we are one of Queensland's leading home builders.

Our diverse team of professionals bring years of experience together in property development, building and construction, sales and marketing, finance, housing and interior design, contract administration, and customer service. As we continue to expand our operations and take on new projects, we are seeking talented individuals to join our diverse team of professionals. Discover more on our website

Embrace your professional future and come join an innovative industry leader.

What we offer

Some of the wide range of benefits we offer include;

  • Complementary Health & Fitness Program

  • Formal & Social Functions

  • Open Plan Office

  • Access to a Confidential Employee Assistance Program (EAP) for All Employees

  • Collaborative Working Environment

Please note: Our Head Office is currently located in Capalaba, however we will be relocating to Morningside in July 2025.

If you believe you have the skills, experience and drive to meet the challenges of this position, please click the "apply" button and upload your Cover Letter and Resume.

Only those selected for an interview will be contacted, therefore we thank all applicants in advance for their time and interest in working at Ausbuild.

Only applicants with full-work rights to work in Australia are eligible to apply.

If you apply for a job with Ausbuild, we may collect and hold personal information and sensitive information about you relevant to your application for employment, including your name and contact details, resume, employment history, academic records and police checks and, in some circumstances, medical information and medical records (including immunisation status), where relevant. However, the Privacy Act 1988 (Cth) does not apply to employees at Ausbuild or to any information which we receive from someone who becomes an employee. For our privacy policy please visit

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