Operations Manager

3 days ago

Dry Creek South Australia Building Dynamix Westside Balustrading Full time

About Westside:

Westside Balustrading and Engineering is a leading building products company in South Australian servicing major builders for over 25 years.  We are renowned for our exceptional craftsmanship and attention to detail. Westside provide a work environment that values clear work direction, completion of tasks from start to finish, and a strong concern for getting work done on time and correctly.  We live by the motto 'we are easy to deal with' which has served us well and created the reputation we are known for.

Responsibilities:

  • Operations Team Leadership: Direct the Operations Department, serving as a key liaison between cross-functional teams and the Senior Leadership Team to ensure alignment and efficiency.

  • Client Engagement: Manage direct client interactions with a focus on product optimisation, post-installation briefings, and fostering long-term relationships.

  • Production Oversight: Lead the planning and performance of Production Teams—including Assembly and Fabrication—while providing strong leadership and support to ensure high-quality output.
  • Project Management: Drive projects from concept through to completion, ensuring delivery within defined timelines and scope.
  • Issue Resolution: Proactively identify and document operational deviations, implementing timely and effective corrective actions.
  • Site Supervision: Conduct on-site visits to supervise Installation Teams and perform pre-work assessments, maintaining a hands-on approach to quality and readiness.

Qualifications & Experience:

Candidates should demonstrate advanced capabilities in project management, customer service, and team leadership. A background in the building industry is preferred, with additional experience in construction considered a strong advantage. Technical proficiency, exceptional communication skills, and a meticulous approach to safety and quality standards are essential. Proven leadership experience and the ability to effectively manage and support staff are critical to success in this role.

Job Characteristics:

· Autonomy: Manage specialised projects end-to-end.

· Technical Focus: Leverage your technical expertise in a highly specialised environment.

· Impact: Directly influence quality outcomes and client satisfaction.

· Remuneration: Be rewarded for your contribution with an industry leading salary package including phone, fully maintained company car, fuel card and other benefits.

Why Choose Westside:

Professionalism: Our team is known for its reserved, factual, formal, and sincere communication, ensuring that we maintain a professional work environment.

Accountability: We believe in adhering to established guidelines and procedures and expect our team members to do the same. We lead by example and set high standards of quality and accuracy.

Clarity of Tasks: Your responsibilities will be clearly defined, allowing you to focus on completing tasks efficiently and with precision.

Delivering Excellence: We are extremely task-oriented, focusing on delivering high-quality products and services. We value your ability to follow through on delegated tasks and assignments.

Competitive Wage Offer: We understand that compensation is crucial to your career. We offer a competitive wage package that reflects your dedication, commitment and experience.

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