Sales Support
3 days ago
At CSR, we're building a better future together.
We are a team of 2,600 people across Australia and New Zealand, and we are all collaborating every single day towards a shared purpose - 'Building solutions for a better future'. As a leading Australian Manufacturing business, we're at the forefront of developing innovative, sustainable, and high performing building products and systems.
At CSR, we put people first. We are committed to creating a safe, respectful, supportive, and inclusive working environment that enables everyone to feel valued, grow and truly thrive. We are committed to providing equal opportunity for everyone and welcoming people of all backgrounds, identities, experiences, abilities, and life stage.
About The Role
We're looking for a proactive and relationship-driven
Sales Support / Customer Service Officer
to join our team at
CSR's Minto office
. This is a
part-time opportunity (22.8 hours per week)
, ideal for someone who thrives on building connections and uncovering new business opportunities.
In this role, you'll be responsible for growing CSR's project tracking pipeline by engaging with Architects, Engineers, Developers, and Builders. You'll identify quality leads across all CSR brands and help drive them through the sales process—playing a key role in shaping our future pipeline.
Some Responsibilities Include But Are Not Limited To
- Research and source relevant projects for single and multiple CSR brands.
- Engage and manage project stakeholders to communicate CSR's value proposition and secure project involvement.
- Drive leads through the sales process by initiating appointments with external sales representatives.
- Identify key roles on projects and provide valuable intel to sales teams to support future pipeline growth.
- Obtain architectural and structural plans, as well as material schedules.
- Track projects accurately through their lifecycle—from planning to builder award stage.
- Maintain and optimise the project tracking database to ensure full system functionality.
- Develop deep product knowledge across CSR's portfolio to align prospects with the right solutions.
What You Bring To The Role
- Proven experience: Minimum 3 years in customer service.
- Lead generation expertise: Skilled in identifying, qualifying, and nurturing leads through the full lifecycle.
- Confident communicator: At least 3 years' experience in outbound cold calling, with the ability to engage stakeholders at all levels.
- Customer-first mindset: Exceptional service skills with a proactive, solutions-focused approach.
- Research savvy: Adept at using various tools to uncover project details and stakeholder information.
- Detail-oriented: High level of accuracy in tracking project data and maintaining records.
- Organised and efficient: Excellent time management skills to juggle multiple priorities and deadlines.
- Team player with a positive attitude: Calm under pressure, respectful in interactions, and always ready to contribute.
What We Offer
We strive to support your professional and personal growth. Here are some of the perks you'll enjoy as part of the CSR team:
- Supportive and collaborative culture that fosters innovation and inclusion. You'll be surrounded by talented colleagues who are passionate about their work and committed to helping each other succeed.
- Care and wellbeing offer includes up to 14 weeks of paid parental leave, 52 weeks of superannuation payment, and access to an employee assistance program.
- Rewarding career with on-the-job learning, development, and upskilling opportunities within and across our brands
How To Apply
Just click on the Apply for this job button.
We encourage you to apply even if you don't meet 100% of the requirements. If you're passionate about making a positive impact and you see yourself in this role, we'd love to hear from you
To find out more about us, visit
-
Customer Support Manager
3 days ago
Minto, New South Wales, Australia Pact Group Holdings Ltd Full time $90,000 - $120,000 per yearViscount Reuse is a fast growing business dedicated to sustainability. We have heavily invested in our well-established Asset Pooling and Manufacturing sites and are committed to further growth and investment. Join our friendly team and enjoy a secure role with a thriving business that genuinely cares about its people while investing in Australian Asset...
-
Quality Assurance Clerk
5 days ago
Minto, New South Wales, Australia Redox Ltd Full time $50,000 - $80,000 per yearAbout UsRedox is a ASX listed, leading raw material and ingredients distributor with 18 regional offices throughout Australia, New Zealand, Malaysia and the United States of America. We bring the best products from around the world to clients in over 170 unique industries. Established in 1965 with more than 400 staff and sales totalling over $1 billion...
-
CNC Programmer and Drafting
1 week ago
Minto, New South Wales, Australia Sevaan Group Full time $90,000 - $120,000 per yearAre you a skilled Draftsman / CNC Programmer looking to take the next step in your career? Join our growing team in Minto, where you'll play a key role in bridging design and manufacturing for custom sheet metal products.This is a hands-on role where you'll use your drafting and programming expertise to create precise technical drawings, 3D models, and CNC...
-
Leading Hand
3 days ago
Minto, New South Wales, Australia Tradeware Group Full time $60,000 - $90,000 per yearAt Tradeware we connect people with great products every day. We are a national business that services the Hardware industry with innovation and we pride ourselves on being consumer-led and customer-driven.We represent our own Brands and Brands of our supply partners and have long-term relationships with major hardware retailers. Tradeware offers local...
-
Supply Chain
5 days ago
Minto, New South Wales, Australia Redox Ltd Full time $104,000 - $130,878 per yearAbout UsRedox is a ASX listed, leading raw material and ingredients distributor with 19 regional offices throughout Australia, New Zealand, Malaysia and the United States of America. We bring the best products from around the world to clients in over 170 unique industries. Established in 1965 with more than 400 staff and sales over $1B last financial year,...
-
Sales Support
5 days ago
Minto, Australia CSR Full time $60,000 - $90,000 per yearAt CSR, we're building a better future together.We are a team of 2,600 people across Australia and New Zealand, and we are all collaborating every single day towards a shared purpose - 'Building solutions for a better future'. As a leading Australian Manufacturing business, we're at the forefront of developing innovative, sustainable, and high performing...
-
Sales Support
2 days ago
Minto, Australia CSR Full time**At CSR, we're building a better future together.** We are a team of 2,600 people across Australia and New Zealand, and we are all collaborating every single day towards a shared purpose - 'Building solutions for a better future'. As a leading Australian Manufacturing business, we're at the forefront of developing innovative, sustainable, and high...
-
Sales and Customer Service
1 week ago
Minto, Australia Plus Fitness Full timeYour role includes but is not limited to: - Day to Day reception and administrative duties - Answering phone calls - Making outbound sales calls - Selling memberships - Responding to new and existing enquiries - Booking in appointments and Fitness Assessments - Up-keeping the cleanliness and tidiness gym including putting away weights. - Greeting members...
-
Sales Inventory and Operations Planner
2 days ago
Minto, Australia Atkore Full time**Sales Inventory and Operations Planner** **Who we are**: Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together - a future focused on serving the customer and powering and protecting the world. With a global network of manufacturing and distribution facilities, Atkore is a leading...
-
Customer Support Manager
1 week ago
Minto, Australia Viscount Reuse Full time**Company Description** Viscount Reuse is a fast growing business dedicated to sustainability. We have heavily invested in our well-established Asset Pooling and Manufacturing sites and are committed to further growth and investment. Join our friendly team and enjoy a secure role with a thriving business that genuinely cares about its people while investing...
-
Customer Support Manager
5 days ago
Minto, Australia Viscount Reuse Full time $90,000 - $120,000 per yearCompany DescriptionViscount Reuse is a fast growing business dedicated to sustainability. We have heavily invested in our well-established Asset Pooling and Manufacturing sites and are committed to further growth and investment. Join our friendly team and enjoy a secure role with a thriving business that genuinely cares about its people while investing in...
-
Junior Technical Support Services Officer
5 days ago
Minto, Australia EQL Networks and Security Full time**Do you have a passion for technology?** This is the perfect opportunity to work with a privately owned family business that is committed to growth and looking for a full-time technical services officer. **Duties & Responsibilities** - Communicate EQL vision and culture to clients. - Service incoming calls to our Technical Support Line - Provide technical...
-
Sales Business Traineeship
1 week ago
Minto, Australia My Gateway Full timeMy Gateway has a fantastic opportunity available for a Sales Business Traineeship to join an appliance rental store based in Minto. - Complete a free qualification and gain on the job training! - Minto location! - Bring your Customer Service experience! Minto NSWTrainee **My Gateway**has a fantastic opportunity available to join 1st Choice Appliance...
-
Clerical Support Officer
4 days ago
Minto, Australia Redox Full time**About us** Redox is a leading raw material and ingredients distributor with 16 regional offices throughout Australia, New Zealand, Malaysia, and United States of America. We bring the best products from around the world to clients in over 170 unique industries. Established in 1965 with more than 400 staff and sales over one billion dollars last financial...
-
Inside Sales Representative
2 weeks ago
Minto, Australia REMONDIS Australia Full timeWe are hiring for an Inside Sales Representative to join our ETS (Environmental Treatment Solutions) sales team in Minto NSW. This is a terrific opportunity to carve out an interesting and fulfilling career path, with so much opportunity to grow and progress. You’ll open doors, start discussions and form relationships via inbound and outbound calls....