Administrative Assistant

15 hours ago

Burleigh Heads, Queensland, Australia Hot Rock Granite Full time $45,000 - $60,000 per year

Hot Rock Granite (HRG) is a leading Gold Coast based stone supplier and manufacturer. Family owned and operated for over 16 years now, we offer a great work environment for our team of stone specialists, and beautifully crafted stone with exceptional customer service.

Part Time Administrative Assistant Role Available

We currently have the opportunity for an experienced Administrative Assistant to join our team.

This role involves working the dream hours of a 4-day week, from 8am – 2pm (or similar) Monday – Thursday at our newly built Burleigh premise, supporting our team as office/ showroom reception and administrative support. Daily tasks include:

  • Answering phone calls, emails and in person enquiries with care and professionalism
  • Being the first point of contact for any office/ showroom customers, providing a welcoming, friendly and informative service
  • Liaise directly with clients, builders, and suppliers to confirm details, selections, and timelines, providing pricing and job quotes support, processing customer purchase orders
  • Job scheduling and management, efficiently allocating and coordinating the factory schedule in accordance with operational and customer needs, keeping key parties up to date from job start to completion
  • Information management, office coordination, data entry, and file management
  • demonstrating strong relationship management and customer service by building solid and trusted working relationships to ensure continued longstanding business

Applicants must have:

  • At least 2 years of previous experience in office administration, preferably within a stonemasonry, joinery, construction or trades background
  • Excellent customer service, relationship management and communication skills
  • Proficiency in Microsoft Office, and experience coordinating jobs and schedules via job management platforms is an advantage
  • Ability to multi-task, strong organisational skills, great attention to detail

Our Workplace

Our workplace culture is something that we are really proud of. Being family-owned, our heart is immersed in our business in every way. Employee retention is high as our crew are like family. We work hard in a fast-paced environment but support each other and celebrate our wins together.

If this sounds like a good fit, we're really keen to hear from you :)

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