Compliance and Quality Assurance Specialist

2 days ago

Crows Nest, New South Wales, Australia u&u. Recruitment Partners Full time

As Compliance and Quality Assurance specialist, you will play a vital role in strengthening child safety and quality outcomes across a growing network of early learning centres.

This position supports compliance with regulatory standards, leads investigations, and partners with campus leaders to ensure best practice across all services. A mix of operational oversight and advisory work, this role will make a genuine impact on quality, safety and compliance across multiple locations.

What's in it for you?

  • Salary of $110,000-$120,000 + super;
  • Comprehensive employee benefits program including retail discounts, significant childcare discounts and ongoing learning and development;
  • Offices located on the lower North Shore of Sydney with parking onsite;
  • Access and use of company car for travel between locations in NSW;
  • Report to the Head of Compliance but operate with a high level of autonomy day to day;
  • Hybrid working work with 2 days a week working from home;
  • Spend the rest of your week between the office and multiple campus locations in NSW;
  • Occasional interstate travel to build relationships with key stakeholders in VIC and QLD; and
  • Collaborate with passionate leaders who value quality, compliance and continuous improvement.

What is the role?

  • Lead and support investigations into incidents, complaints and regulatory matters across multiple campuses;
  • Partner with Campus Directors to identify and implement corrective actions following audits, incidents or compliance reviews;
  • Monitor adherence to child safety, quality and compliance frameworks, ensuring alignment with relevant legislation and standards;
  • Support campuses in managing child protection matters, including mandatory reporting and escalation processes;
  • Contribute to the embedding of Child Safe Standards across the organisation;
  • Conduct campus quality reviews and provide practical feedback to improve performance;
  • Provide advice and resources to strengthen understanding of compliance, child safety and best practice;
  • Collaborate with regional and national teams to review and enhance policies and procedures;
  • Deliver workshops and training through internal learning programs to support continuous improvement; and
  • Travel to campuses across NSW, QLD and VIC as required to provide on-site guidance, assessments and support

What are we looking for?

  • Proven experience in quality assurance, compliance, audit or regulatory roles;
  • Experience in early childhood education, aged care, NDIS, healthcare or the school system would be an advantage;
  • Ability to manage your time effectively and work across multiple priorities;
  • A skilled communicator with confidence handling difficult conversations with professionalism and empathy; and
  • Strong attention to detail and confidence using Microsoft Office and preparing accurate reports.

How to Apply

For more information or a confidential discussion please call Madie Brunt at u&u on or email quoting reference number 43036.

At u&u Recruitment Partners, we value diversity, equity and inclusion. We welcome applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability.

Should you require reasonable adjustments or have a preferred method of communication throughout the recruitment process, we encourage you to make a request via or phone the above-mentioned u&u consultant to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments.

Additionally, for a barrier-free and inclusive online experience, you can access u&u's opportunities using accessibility software Recite Me

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