Business & Customer Service Representative

2 days ago

Bunbury, Western Australia Sands Fridge Lines Full time $60,000 - $90,000 per year

Business & Customer Service Representative

Location: Bunbury, WA

Company: Sands Fridge Lines – WA Family-Owned Business

Employment Type: Full-Time

Start Date: Immediate

About the Role

Join a respected WA-owned family business where you're more than just a number. Are you a passionate and driven customer service professional with a knack for building strong relationships and identifying new business opportunities? Sands Fridge Lines is seeking a Business & Customer Service Representative to join our team. Based out of Bunbury reporting to the Major Accounts Manager, you'll manage a portfolio of valued regional customers around the state while actively pursuing new business to help grow our footprint across WA.

This is a pivotal role at the forefront of our business, offering long-term career stability and the chance to be part of a supportive, safety-first culture.

Why Join Us?

· Long-term job security in a growing WA business

· Supportive team environment focused on professional development

· Competitive base salary + incentive program

· Company vehicle provided

· Weekly pay cycle + employee benefits program

· WA-family owned and operated – be part of a company that values its people

· Strong industry presence and respected brand

Key Responsibilities

· Manage and grow existing customer relationships

· Win new business and meet sales KPIs

· Negotiate with key decision-makers

· Provide exceptional customer service via phone, email, and in-person

· Communicate customer needs and feedback to internal teams

· Identify and develop new business opportunities

· Resolve customer issues and ensure retention

· Collaborate with internal teams and perform ad-hoc duties as required

What We're Looking For

· Outgoing, sales-focused, and approachable personality

· Energetic self-starter with strong relationship-building skills

· Experience in customer service , sales and  or account management (FMCG /  freight highly advantageous)

· Excellent time management and communication skills

· Ability to travel across WA (travel/accommodation provided)

· Strong Microsoft Office skills

· Positive, adaptable, Self-motivated, organised, and able to work independently and in a team

About Us

Sands Fridge Lines is a WA family-owned leader in chilled, frozen, and ambient warehousing and transport distribution across metropolitan and regional WA. We pride ourselves on safety, reliability, and long-standing customer relationships.

How to Apply

If this sounds like the opportunity for you, Apply Now and submit your resume with at least two contactable referees.

Please note: Applicants must be eligible to work full-time in Australia and be willing to undergo a pre-employment medical and drug & alcohol screening.

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