Insurance Broking Assistant

6 days ago

Bunbury, Western Australia Harding Insurance Group Full time $104,000 - $130,878 per year

Harding Insurance Group is a Bunbury based Insurance Broking business that has experienced rapid growth and requires the support of a Broking Assistant. The role is full time and office based however some flexibilities are available depending on applicant and requirements.

You will be working directly with a highly experienced insurance professional representing a unique opportunity for professional growth whilst obtaining greater knowledge and skills.

The modern, comfortable office is in a CBD location with parking.

Attractive remuneration with possibility of future bonuses depending on individual applicant's competencies and skills.

Key Responsibilities

  • Supporting a Senior Insurance Broker including preparing insurance documentation and following up on client queries
  • Providing exceptional customer service and developing strong relationships with clients and insurers
  • Building rapport and trust with new and existing clients with the view to managing a portfolio of business
  • Lodging and managing claims efficiently and accurately
  • Data processing and maintenance of insurance records
  • Providing administrative support
  • Meeting training and compliance requirements
  • Managing inbound calls and face to face contact from our new and existing customers by providing exceptional customer service and sales skills.

These are the skills and experience we're looking for:

  • Strong customer focus and ability to connect with customers
  • A proactive approach and resilience to address customer concerns
  • An appetite for sales
  • Self-discipline and motivation
  • Independent problem-solving skills
  • Good written and verbal communication skills
  • Honest with high integrity
  • Strong attention to detail
  • Minimum 2 years' experience in the general insurance industry desirable
  • Experience with Winbeat, SCTP, Sunrise & OIT preferable
  • Tier 1 or 2 qualification of Insurance Broking or willingness for further studies desirable

This position presents an excellent opportunity to work as part of a successful brokerage where you will be encouraged and supported to build upon your existing skills.

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