Practice Manager

16 hours ago

Blackburn South, Victoria, Australia Bupa Full time $80,000 - $120,000 per year

Why Bupa?

  • Full-time permanent position, working Mondays to Fridays.
  • Close to public transport and onsite staff car parking
  • Significant Bupa product and service discounts - up to 40% health insurance discount + much more.
  • Over 180 practices Australia wide - Move with us
  • Growth opportunities such as our Future Leaders Program - accelerate your career with Bupa
  • Lucrative reward and recognition programs

About the Practice:

Our Healthy Smiles Dental Group practice is well known for its cosmetic implant and general dentistry. We are a solid, stable team looking for an experienced Practice Manager as we prepare for a significant growth in customer volumes. Team dynamic is incredibly important to us in our 9-chair practice. You can find out more about our practice here.

The Opportunity:

We have a versatile, exciting and rewarding opportunity at our Blackburn South location, available for an experienced Practice Manager seeking permanent full-time work (Monday to Fridays):

  • Coaching, leading & developing a high performing practice team in a positive environment for both staff and patients
  • Assist with overall financial performance of the practice in line with the approved budget
  • Maintain sterilisation, infection control standards and stock control
  • Patient management; greeting and welcoming patients, answering all phone enquiries, making & confirming appointments; checking, processing & managing customer accounts
  • General administration including processing payments using EFTPOS & HiCaps
  • Proactively marketing your practice to drive patient numbers
  • Effectively manage the recruitment & selection for all practice staff

You'll Bring:

  • Proven experience as a Dental Practice Manager or strong background in dental operations.
  • Operational experience for a large dental practice 6+ chairs
  • Demonstrated business and people management skills
  • Strong organisational, administrative, and time management abilities
  • Excellent communication, interpersonal, and customer service skills
  • Solid understanding of financial performance, including P&L management
  • Ability to generate income and manage costs effectively
  • Confidence in handling challenging conversations and resolving issues promptly
  • Comfortable engaging with a diverse range of people – from dentists and patients to practice teams
  • A proactive, solutions-focused mindset with strong business acumen

Apply now, we'll be interviewing as soon as applications are received

At Bupa your wellbeing, identity, and personal story are respected and valued. We are continuing to build teams that reflect the diversity of the communities we serve. Bupa is committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment.

We actively encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants.

We are dedicated to removing barriers to participation. If you need any reasonable adjustments during the recruitment process, or if you'd like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis.

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