System Analyst

2 weeks ago

Sydney, New South Wales, Australia SG Fleet AU Full time $90,000 - $120,000 per year

Who We Are
We are a financial services company that specialises in fleet management, vehicle leasing and salary packaging, with a presence across Australia, the UK and NZ. A total portfolio under management of $2.5 Billion and over 1200 employees.

OUR CULTURE
When adding a new member to the SG Fleet Group family, we look for people who embody our values, allowing us to provide an unparalleled customer experience. You will have the opportunity to thrive in a positive and fun atmosphere where everyone is valued and recognised for their efforts, whilst being a part of an amazing team.

SOME OF OUR PERKS INCLUDE

  • Recharge and relax with up to four extra days of leave each year. We call them Wellness days
  • We offer industry-leading 20 weeks of paid parental leave
  • Save plenty with vehicle salary packaging
  • Monetary service milestone awards
  • Recruitment referral bonus
  • Discounted mobility products and services
  • Flexible work arrangements
  • Career progression opportunities
  • Education support towards your growth, including an individual learning budget per year, free access to LinkedIn Learning and more
  • Two paid volunteer days each year to give back to causes that matter to you
  • Health and wellbeing support including a subsidy and an innovative Employee Assistance Program

AS A SYSTEM ANALYST - APPLICATION SUPPORT YOU WILL…
Act as the primary point of contact responsible for providing level 1 - 2 support services to internal and external customers in support of the operation of sgfleet's portfolio of business applications. This includes a wide range of services that extends to fulfilment of service desk requests, task administration, system upgrade and creation of system and documentation.

The major responsibilities of this position include but are not limited to:

  • Resolution of level 1- 2 support requests
  • Daily, weekly and monthly administration tasks
  • Daily monitoring reviews to ensure system reliability
  • System configuration and system upgrades
  • Task management in ensuring all tasks are managed according to service levels and are kept up to date with the required level of communication and commentary.
  • Documentation management in ensuring that the required level of supporting documentation is created and maintained in the confluence wiki.

Essential

  • Intermediate technical and analytical skills with ability to maintain, troubleshoot and support application services.
  • Intermediate knowledge of Microsoft SQL, SQL scripting and the writing of SQL queries.
  • Understanding of the Software Delivery Life Cycle and Agile Scrum methodology.
  • Understanding of .NET development language, HTML/CSS/JavaScript with the ability to read, understand and debug code.
  • Understanding of networking principles.

Desirable

  • Knowledge of asset financing / fleet leasing products.
  • Knowledge of Atlassian toolsets (Jira and Confluence).

WHAT'S NEXT
We'd love to hear from you if you're ready to take on your next challenge at a company that embodies diversity and belonging while also offering work-life balance and career development.

We are a proud equal opportunity employer, and welcome everyone to our team. Resumes may be sent and interviews may take place prior to closure date for applications. To give yourself the best chance of selection, please do not leave your application to the application 'close' date. As a pre-requisite to employment, the successful applicant will be required to complete a pre-employment screening.

Aboriginal and Torres Strait Islander candidates are encouraged to apply.

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