Change Lead
2 weeks ago
Change Manager - Data & AI
Are you a change leader who thrives on tackling complex behaviour change challenges? Do you want to be at the forefront of Data & AI adoption, including the rapidly evolving world of Generative AI?
We're looking for a Senior Change Manager with deep expertise in behaviour change and proven experience delivering large-scale transformation. In this initial 6-month contract (with strong potential to extend), you'll drive end-to-end change delivery for two exciting GenAI use cases, embedding new tools into daily business workflows and helping people adapt, adopt, and excel.
This is a rare chance to work in the Data & AI space, supporting innovation while ensuring safe, sustainable adoption that delivers real business impact.
Responsibilities:
- Lead change delivery across two concurrent Data/GenAI use cases, ensuring business readiness and adoption.
- Translate complex technical concepts into simple, clear messages, training, and guidance for end users.
- Design and deliver tailored behaviour-change strategies that move beyond "tick-the-box" change.
- Build and activate champion networks across business areas to drive grassroots adoption.
- Partner closely with data scientists, product teams, and stakeholders to embed tools into workflows.
- Manage change risks by promoting critical thinking, safe usage, and data privacy compliance.
What Success Looks Like:
- Demonstrated behaviour change - with users adopting new, sustainable ways of working.
- Scaled adoption across business areas through strong champion networks and practical toolkits.
- Tangible business benefits (e.g., automation, simplification, improved decision-making).
- A strong risk and governance framework that ensures responsible AI use with no major incidents.
- Positive stakeholder feedback and executive confidence in the rollout.
- A sustainable foundation for broader GenAI adoption and future extension of the program.
This opportunity will suit someone who has:
- A proven track record in driving change in data/AI environments (financial services experience highly regarded).
- Deep expertise in behaviour change and influencing adoption across complex organisations.
- The ability to juggle multiple initiatives and deliver results in fast-paced environments.
- A passion for helping people adopt innovative technologies in practical, safe, and impactful ways.
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