Credit & Accounts Receivable Officer

Go far with IOR

IOR might be the greatest Aussie success story you haven't heard of… yet.

From humble roots in Eromanga, QLD, we've been fuelling the furthest corners of Australia for over 40 years. You won't see our logo on racing cars. Instead, you'll be part of a team that helps fuel LifeFlight's choppers and supports communities around the nation – real work with real impact that's growing every day.

We're looking for a Credits and Accounts Receivable Officer who sees beyond the numbers — turning financial precision into business momentum.

This role puts you at the heart of IOR's cash flow and customer relationships, where your attention to detail and proactive mindset help fuel our growth. You'll take ownership of credit decisions, drive timely collections, and build trusted partnerships across the business.

Your opportunity

As our Credits and Accounts Receivable Officer, you'll play a pivotal role in managing customer accounts, driving timely payments, and supporting sustainable growth. It's your chance to own key processes, build strong relationships, and grow your career in a business that's going further. Your day-to-day will include:

• Proactively following up on outstanding debts via phone and email
• Handling inbound AR-related queries and resolving account discrepancies
• Processing credit card payments over the phone
• Maintaining accurate records of customer interactions and payment arrangements
• Collaborating with internal teams to resolve billing issues

What you'll bring

You're someone who builds genuine relationships and feels energised by helping businesses and communities thrive. You take pride in managing accounts with precision and care ensuring timely collections, maintaining accurate records, and upholding compliance with credit policies. Whether you're liaising with customers or collaborating across teams, you treat IOR's financial assets with integrity and professionalism, reflecting the trust placed in you to keep our operations running smoothly.

• Previous experience in credit collections or accounts receivable
• Strong communication and negotiation skills
• A customer-first mindset with a professional phone manner
• High attention to detail and strong organisational skills
• Experience with ERP/accounting systems, Microsoft Dynamics 365 an advantage but not essential

Why join IOR?

Approaching each day through our values of Innovation finding solutions, Our Communities serving people, and Reliability getting results, our team is focused on delivering what really matters to our customers. It's this mindset that drives us forward. We're about so much more than fuel. We're about three key things:

Right Team: It's the kind of place where you walk in the door and instantly know you belong

Right Track: We're going somewhere, and as we get bigger, so do the opportunities to get stuck in and challenge yourself

Right Now: There's no dragging feet or endless committees here. We deliver for Australia every single day

You'll also be rewarded with a range of benefits, including:

• Grow your expertise and career with access to experienced mentors and ongoing training and development opportunities
• Excellent city fringe location in Cannon Hill, close to public transport, plus flexible working options for a better balance
• Staff and family discounts on fuel (obviously)
• Work hard, play hard with our Blue Squad social club – trivia nights, barbecues and plenty of laughs
• Plus salary sacrificing options, retail and health care discounts, Employee Assistance Program, and much more

Ready to go further with us?

If this sounds like you, don't overthink it – just apply We look forward to meeting you.

For more information and to apply, please click the "Apply" button above. All applicants will receive a response.

We provide an equal employment opportunity for all; we see the value in diversity and celebrate individuality. This looks like respectful conversations and a safe workplace where everyone thrives.