Front Office

1 hour ago

Noosa, Queensland, Australia Seahaven Noosa Resort Full time $40,000 - $60,000 per year

Front Office Receptionist – Seahaven Noosa Beachfront Resort

Seahaven Noosa Beachfront Resort is seeking a Front Office Team Member to join our dedicated Reception team.

Our resort is home to 42 stunning beach-facing apartments, ranging from studios to two-bedroom options. As part of our team, you'll be the welcoming face of Seahaven, helping to create memorable stays for our guests.

About the Role

This is a casual role for 2–3 days per week, with the opportunity to cover annual leave. Shifts will include both weekdays and weekends on a rotating roster.

Key Responsibilities

  • Answering incoming calls and responding to guest enquiries
  • Handling reservations via phone, email, and online booking systems
  • Checking guests in and out efficiently and with a smile
  • Assisting guests with queries about their room and resort facilities
  • Managing payments and basic cashiering
  • Providing local knowledge and recommendations to enhance the guest experience
  • Working autonomously, including sole responsibility for the front office at times

What We Offer

  • Parking provided in our secure car park (except during peak weeks)
  • A supportive, family-owned and operated resort environment (no strata or individual owners)
  • Consistency – all rooms have the same furnishings, fittings, and fixtures, making your job easier
  • Daily housekeeping services ensure a busy, dynamic workplace

About You

We're looking for someone who is:

  • Friendly, professional, and guest-focused
  • Able to work independently and confidently when required
  • Organised, reliable, and eager to learn
  • Confident with computers and comfortable learning new systems
  • Hospitality experience is an advantage, but not essential – we welcome entry-level candidates with the right attitude

If you think you have what it takes to be part of our hardworking and welcoming team, apply now with your CV and cover letter.

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