Front Office Manager

19 hours ago

Noosa, Queensland, Australia Sofitel Noosa Pacific Resort Full time $80,000 - $120,000 per year

Company Description

Sofitel Noosa Pacific Resort, part of the Accor group, is gearing up for an exciting Q4 2025 relaunch following a multi‑million‑dollar transformation that will set a bold new benchmark for luxury on the Sunshine Coast.

From reimagined guest rooms to striking public spaces and Noosa's hottest new dining and drinking destination, every detail is crafted to impress. Join the most dynamic, sought‑after workplace in Noosa - where ambition meets opportunity and every day delivers the best of coastal living. Join us for Noosa's next chapter.

Join the most dynamic and sought-after workplace in Noosa, where ambition meets opportunity and every day celebrates the best of coastal living.

Job Description

As Front Office Manager, you'll be the heartbeat of our guest experience. You'll lead a passionate team to deliver genuine, personalised luxury at every touchpoint - setting the tone for professionalism, warmth, and meticulous attention to detail.

This is a rare opportunity to make your mark at a prestigious property, shaping both the guest journey and your team's growth. As part of Accor, Australia's largest hotel group, you'll also unlock global career pathways and make a tangible impact from day one.

  • Lead, mentor, and energise the Front Office team to build a high-performing, positive culture.
  • Inspire seamless, thoughtful guest experiences that reflect true luxury.
  • Act as a calm and confident role model during busy or challenging moments.
  • Oversee arrivals and departures with precision and warmth.
  • Provide coaching and feedback to support team development.
  • Handle guest concerns with empathy and a solutions-first mindset.
  • Collaborate across departments to ensure smooth, cohesive operations.
  • Implement training initiatives that elevate service standards.
  • Build lasting relationships with VIPs and returning guests.
  • Monitor and manage Front Office operations with efficiency and care.
  • Be available across a rotating roster of mornings, evenings, and overnights.

Qualifications

  • Proven experience as a Front Office Manager in a luxury hotel setting.
  • A confident, supportive leadership style with a passion for mentoring.
  • Calm composure under pressure and strong problem-solving skills.
  • Exceptional communication and interpersonal abilities.
  • Organisational finesse and time-management expertise.
  • Energetic, proactive, and team-focused attitude.
  • Natural ability to build trust with guests and colleagues.
  • Experience with Opera Cloud PMS highly regarded.

Additional Information

Why Join Accor?

As part of one of the world's leading hospitality groups, you'll enjoy:

  • 30% discount on food & beverage at Accor properties worldwide
  • Generous accommodation discounts at over 4,500 properties across 110 countries
  • Access to industry-renowned training via Accor Hotels Academy
  • Career mobility across Accor's global brand portfolio
  • A commitment to diversity and inclusion, with a focus on promoting diverse talent

Ready to shape the future of luxury in Noosa? Apply now and lead the next chapter at Sofitel Noosa Pacific Resort.

  • Front Office

    1 week ago

    Noosa, Queensland, Australia Seahaven Noosa Resort Full time $40,000 - $60,000 per year

    Front Office Receptionist – Seahaven Noosa Beachfront ResortSeahaven Noosa Beachfront Resort is seeking a Front Office Team Member to join our dedicated Reception team.Our resort is home to 42 stunning beach-facing apartments, ranging from studios to two-bedroom options. As part of our team, you'll be the welcoming face of Seahaven, helping to create...

  • Front Office Coordinator

    1 day ago

    Noosa, Queensland, Australia Sofitel Noosa Pacific Resort Full time $60,000 - $80,000 per year

    Company DescriptionSofitel Noosa Pacific Resort, part of the Accor group, is gearing up for an exciting Q4 2025 relaunch following a multi‑million‑dollar transformation that will set a bold new benchmark for luxury on the Sunshine Coast.From reimagined guest rooms to striking public spaces and Noosa's hottest new dining and drinking destination, every...

  • Front Office

    3 days ago

    Noosa, Queensland, Australia Netanya Noosa Full time $60,000 - $90,000 per year

    Full-Time / Permanent Part-TimeJoin a fantastic team, in one of the most sought-after locations in Queensland. Netanya Noosa is located at the Paris end of Hastings Street. An Australian Owned Family company creating memories for generations.The PositionWe are seeking a dedicated and customer focused Guest Services / Reservations Agent to join our Front...

  • Front Office Receptionist/Supervisor – Full Time

    18 hours ago

    Noosa, Queensland, Australia Maison Noosa Full time $45,000 - $65,000 per year

    About the property…Located at the quiet end of Hastings Street, Maison Noosa offers relaxed, boutique beachfront accommodation in our 21 self-catering apartments. Footsteps away from Noosa Main Beach, National Park and some of Queensland's best restaurants and shopping, Maison Noosa provides guests with the ultimate location for a relaxing escape, or...

  • Assistant Manager

    5 days ago

    Noosa, Queensland, Australia Noosa Heads Motel Full time $60,000 - $80,000 per year

    We are seeking a reliable and motivated Assistant Manager to join our small resort team in Noosa. This role is offered on a casual basis, 4 days per week, with occasional weekend work when covering other staff members during holidays or leave periods.Key Responsibilities:Assist the Resort Manager with daily operations to ensure smooth running of the...

  • Food and Beverage Supervisor

    2 weeks ago

    Noosa, Queensland, Australia Noosa Springs Full time $60,000 - $90,000 per year

    We offer the chance to work in a friendly team, with limited evening work, free car parking and access to one of Queensland's best golf courses and boutique fitness centres. Noosa Springs Golf and Spa Resort, three kilometres from iconic Hastings Street, is one of Noosa's most popular resorts.Benefits to working at Noosa Springs:Noosa's, one of a kind,...

  • Gym Studio Manager

    1 week ago

    Noosa, Queensland, Australia CONDITN. Training Full time $90,000 - $120,000 per year

    CONDITN. Training are thrilled to be recruiting for multiple new coaching and management positions in our ever growing business. Noosa location coming soon...We are looking for studio managers and lead coaches who are truly passionate about Strength & Conditioning coaching, leading a team, as well as helping others achieve their goals while having a great...

  • Administration Officer

    1 week ago

    Noosa, Queensland, Australia Noosa Hospital Ramsay Health Full time $60,000 - $90,000 per year

    The OpportunityWe are seeking an organised and enthusiastic Administration Officer with a passion for exceptional customer service to join our diverse team at Noosa Hospital.Full-time and part-time opportunities availablewill see you provide support across Day Rehabilitation and Ramsay Health Plus Outpatient services. You will work closely with Allied Health...

  • Guest Service Agent

    1 week ago

    Noosa, Queensland, Australia Peppers Retreats, Resorts and Hotels Full time $45,000 - $65,000 per year

    Peppers Noosa Resort & Villas is nestled in the serenity of Noosa National Park offering a range of premium accommodation from studio to four bedroom Apartments and Villas. Park & Cove situated atop of Peppers Noosa Resort & Villas offers dining experiences for up to 80 patrons with a philosophy that celebrates the people, produce, history and culture unique...

  • Account Manager

    1 week ago

    Noosa North Shore, Queensland, Australia Salexo Consulting Full time $80,000 - $190,000 per year

    The CompanyThis business sits at the intersection of technology and design. They deliver innovative solutions that transform how companies operate and create. Their team partners with leading firms across architecture, engineering, manufacturing and construction, helping clients get the most out of cutting-edge technology while unlocking commercial value.If...