Cafe Supervisor

The City of Parramatta is going through unprecedented change and transformation as we grow and transform into a Global City. The intensity of growth and investment in City of Parramatta means that Council, their partners, and community have a once-in-a-generation opportunity to shape the City's future and ensure it is culturally, socially, environmentally, and economically sustainable. 

At Council, we prioritise the safety and wellbeing of children and young people. We are committed to implementing child safe practices to create an environment where children feel safe and included. We screen candidates to ensure their suitability to work with children, this includes conducting National Police Checks, Working with Children Checks, and through reference checks. Our commitment to child safety is explained in Council's Child Safe Commitment Statement. 

Your next career move is here

Nestled in Parramatta Park's lush surrounds, Parramatta Aquatic Centre (the PAC) is a new fitness, wellness and relaxation hub. Featuring three pools including an outdoor Olympic-sized centrepiece and indoor water playground, as well as spa, steam and sauna facilities, fitness centre, and public café, the PAC is a community oasis to accompany Parramatta's burgeoning CBD district.

About the role

Join us on Parramatta's positive transformation journey being responsible for overseeing the daily operations of the café, including both customer service and kitchen functions. 

The Café Supervisor will lead and manage the café team to ensure high standards of service, food preparation, hygiene, and safety. 

On a daily basis, your main task will be:

• Oversee daily café operations, ensuring efficient, friendly service and high-quality food and coffee preparation.
• Manage staff rosters, provide training and guidance, and step in to cover shortages when needed.
• Handle customer orders promptly and maintain teamwork through collaborative practices.
• Monitor stock levels, perform monthly stock takes, and ensure proper rotation and maintenance of goods.
• Maintain high standards of cleanliness, hygiene, and safety in compliance with NSW Health guidelines.
• Perform payment transactions, banking, and oversee opening and closing procedures. 

About you

The successful candidate should have strong leadership, communication, and organisational skills to supervise staff and maintain operational excellence. 

The candidate will also need to be flexible to work across Monday to Sunday. 

They will also bring:

• Current Food Safety Supervisor Certificate 
• Food Handling Certificate 
• Barista qualifications or skills and coffee knowledge 
• NSW Working with Children Check Clearance 
• Current National Police Check Clearance Experience 
• Experience coordinating and leading staff in a multitask operational environment. 
• At least 2 years' experience as a Cafe Supervisor & Barista, preferably in a in a busy café or customer focused environment. 
• At least 2 years previous food preparation and kitchen experience 
• Point-of-sale experience including payment handling and reconciliation. 
• Experience working independently and within a team environment. 
• Previous barista experience

What's on offer

This is a full time term contract for 6 months. 

We are offering an attractive remuneration from $73, plus 12% superannuation.

In addition, City of Parramatta also offer excellent employee benefits which include:

• In addition City of Parramatta also offer excellent employee benefits which include:
• A range of flexible work arrangements including hybrid WFH arrangements
• Free onsite parking & onsite gym
• 14 weeks paid parental leave
• Access to Long Service Leave after 5 years
• Significant leave benefits (up to 12 days flexi-time, 3 additional leave days at Christmas, 15 days sick/personal leave, 2 days health and wellbeing leave per year)
• Learning and development opportunities
• Health and Wellbeing programs (Fitness Passport, flu shots, etc.) 

Come as you are

Parramatta is a fascinating mosaic. We believe in creating a working culture that reflects that. Here, everyone is welcome and valued, so you can bring your authentic self to work and simply be who you are – whoever you are.

Our diverse culture is a source of strength. It increases the effectiveness of our teams and drives innovation, which includes finding new ways of working. Ultimately, diversity and inclusion shape who we are as a city and as a working environment.

If you have any questions or would like to know more about Diversity at City of Parramatta, please email

Want to know more?

Further information regarding the requirements of this role can be found in the attached Position Description.

Review our Values Flyer, which outlines Council's core values and behaviours. 

Alternatively, for a confidential discussion please contact Drew Brown on or email

How to apply

Candidates MUST apply online.

Please submit your resume and attach a Cover Letter addressing the requirements of this role.

 As this is a child-related position, prohibited persons as defined under the NSW Child Protection Act are not eligible to apply.

A Paid Working with Children Check must be uploaded as part of your application.

If you do not have a valid Working with Children Check and meet the remaining requirements of the role, please answer your pre-screening questions accordingly and reach out to  to confirm that your WWCC is in progress.

Council is committed to providing a child safe environment and is guided by the NSW Child Safe Standards | Office of the Children's Guardian. For more information on Council's Child Safe Framework please visit Child Safe | City of Parramatta.

Applications close at 9pm on Tuesday, 18 November 2025 and will not be accepted through any other medium.

This position requires the preferred candidate to undergo a Criminal History Records check. A criminal history does not necessarily disqualify a prospective candidate from selection.   

This position requires the preferred candidate to undertake a Pre-Employment Medical Check, which also includes a Drug and Alcohol test. 

The City of Parramatta supports a Drug and Alcohol-free working environment and employees may be subject to random testing as a result. 

Inclusion, Diversity and belonging lies at the heart of how we recruit at the City of Parramatta. We continue to commit to creating a diverse and inclusive workplace and hire great people with a wide variety of skills, experiences, and backgrounds. We invite candidates of all ages, people with disability, Aboriginal and Torres Strait Islander Peoples, women, ADF veterans, LGBTIQA+ and other culturally diverse groups.  We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace.

Please note you must be an Australian or New Zealand citizen or a permanent resident or have unlimited working rights in Australia to apply for this position.