Food and Beverage Supervisor

**About Us**

**YHA Australia** offers unique, affordable, and sustainable accommodation across Australia. We are a membership-based organisation and have provided curious travellers with quality short-stay accommodation for over 80 years. Our mission is to help create a more open and accommodating world where life flourishes.

We are proudly part of the global organisation Hostelling International - a network of over 3,000 unique places to stay in more than 70 countries. We have properties across the country with facilities like on-site pools, open-air rooftops, bars, cafes and coworking spaces. Our travellers can enjoy experiences with us that range from Opera House views on the YHA Sydney Harbour rooftop to sleeping in a prison cell in the historic Fremantle Prison to hiking back to eco-friendly lodging in the heart of a National Park.

**About the role**

We are currently seeking**Food and Beverage Supervisor** to lead the team and provide high-quality customer service experience whist supporting the management of Food Safety and RSA requirements. This role will be primarily supervising and mentoring the team to ensure we provide a safe, fun environment with outstanding food and beverage.

**What you'll get to do**
- Assist the Bar Manager with day-to-day operations in the Cafe, Bar and within the Group Catering function

- Oversee and co-ordinate events in the bar with the Property Management team

- Develop and manage costing for all items sold in the bar and work with the team to develop activations to promote revenue growth in the bar

- Be responsible for ordering and maintaining stock levels in the bar

- Handle guest requests, inquiries and complaints effectively and efficiently

- Provide ongoing training and coaching to Food & Beverage Attendants

- Ensure accuracy with requests, orders and service delivery

- Maintain standards of hygiene and food handling

**What are we looking for**
- Previous Supervisor or Team Leader experience in Food & Beverage service, ideally in a bar environment

- Responsible Service of Alcohol Competency Card

- Passion for being creative and

- Excellent communication skills

- Flexible availability, including weekends and public holidays

- Permanent residency or unlimited working rights in Australia

- Good knowledge of food and beverage service and products

- Well-groomed and professional in appearance

**What’s in it for you**
- Access to benefits and discounts across the YHA national network of properties

- Professional development and career opportunity support across the YHA organisation and network

- Yearly social events to the snowy mountains and other locations for team building and fun

- We embrace diversity, celebrate the cultural holidays that are important to you

- Wellbeing support for you and your immediate family through the Wellbeing Gateway platform, part of our Employee Assistance Program

**Our Values**
Our values are at the heart of our organisation and the foundation of our culture. They are our compass, guiding our decisions and actions.

-**
Work together** - _We open doors for each other as well as our guests_

- **Give our best** - _We bring our best selves every day we come to work_

- **Put our guest first** - _We know great hosts make great holidays_

- **Think differently** - _We see problems as opportunities_

- **Have fun** - _We celebrate and enjoy being together_

At**YHA**,**you can expect to be treated with dignity and respect.**We’re committed to creating a diverse and inclusive workplace environment.
- Gender Balance - empowering our people to access and enjoy the same opportunities to build great careers at YHA, regardless of gender or gender identity

- Indigenous Australians - provide more opportunities for Aboriginal and/or Torres Strait Islander peoples, organisations, communities, and customers to engage with our business

- Accessibility - improving the accessibility (physical or otherwise) of our properties, workplaces and digital platforms for team members, contractors, and guests with a disability

- Flexible Working - supporting and empowering our people to balance their work and life commitments through a flexible working culture;
- Pride - enabling our LGBTQIA+ community to be their authentic selves and grow at YHA

**_
We encourage Aboriginal and Torres Strait Islander people to apply._