Operations Manager

2 weeks ago

Brisbane, Queensland, Australia Sharp & Carter Full time $120,000 - $180,000 per year

Reporting to the General Manager, the Senior Operations Manager will oversee and optimise multi-site claims teams across Adelaide and Brisbane. You'll be accountable for operational excellence, customer experience outcomes, and the successful delivery of complex transformation programs - including multiple system replacements and capability modernisation. This is a high-impact leadership role, balancing disciplined operational performance with a people-first culture, during a period of significant change.

Key Responsibilities

  • Lead and optimise large, multi-site claims operations, ensuring service excellence, productivity, and compliance targets are achieved.
  • Drive operational transformation through process uplift, system modernisation, and disciplined risk and quality frameworks.
  • Champion a culture of accountability and high performance
  • Inspire and develop leaders with a process-driven yet people-focused approach, ensuring engagement and capability growth.

About You

  • Proven track record leading large and complex operations in insurance, financial services, or similar industries.
  • Deep expertise in productivity, utilisation, capacity management, and operational excellence.
  • Strong background in transformation and process redesign, with the ability to manage multiple system and process changes.
  • Skilled in performance management, risk frameworks, and compliance standards
  • Exceptional leadership presence - visible, approachable, and able to bring teams on the journey through change.

What's On Offer

  • Opportunity to make a national impact
  • Join a values-driven organisation with a strong focus on customers, people, and innovation.
  • Collaborate with an inspiring leadership team and industry experts.

If you're an operations manager who thrives on complexity, transformation, and delivering measurable results, we'd love to hear from you.

  • Operations Manager

    4 days ago

    Brisbane, Queensland, Australia Happy Hearts Childcare and Kindergarten Operations Full time $80,000 - $120,000 per year

    Operations Manager – Happy Hearts ChildcareINSPIRE- EMPOWER- MAKE A DIFERENCEAbout our CompanyAt Happy Hearts our little people, families and educators are the Centre of everything we doOur Services create a safe, inspiring and nurturing environment that allows children to begin their journey of self-discovery and exploration.We have services located South...

  • Driver Multi System Operator

    2 weeks ago

    Brisbane, Queensland, Australia Cleanaway Operations Pty Ltd Full time $43,000 - $73,000 per year

    $34.17 per hourNight Shift 6PM – 2AM starts Monday to Friday + opportunity for OTPermanent full-time role – Morningside QLDThe OpportunityBased out of our Morningside QLD depot in Brisbane, we are seeking experienced Truck Drivers / Heavy Vehicle Drivers for full-time work performing essential services throughout the region.As a Multi System Operator you...

  • Senior Project Manager

    2 weeks ago

    Brisbane, Queensland, Australia Australian Terminal Operations Management Pty Ltd Full time $120,000 - $250,000 per year

    About ATOMATOM specialises in managing and operating bulk fuel terminals across Australia for our customers, with services ranging from storage and handling of bulk liquid fuels to maintenance and engineering.Our team is made up of a great network of experts with a wealth of experience in providing the very best in fuel terminal operations in...

  • Territory Manager

    2 weeks ago

    Brisbane, Queensland, Australia Cleanaway Operations Pty Ltd Full time $90,000 - $120,000 per year

    About UsJoin us at Cleanaway and contribute to making a sustainable future possible, together.We transform waste into resources and renewable energy.  When you start to think of waste as a resource, it opens a world of possibilities.As a high-growth, ASX-listed organisation with over 8000 employees, our goal is to be recognised by our customers as the most...

  • Operations Manager

    2 weeks ago

    Brisbane, Queensland, Australia Enviro Sweep Full time $104,000 - $130,878 per year

    Why Join us:Expanding company & job securityCareer Development & ProgressionMake a difference in environmental sweeping industryFull time permanentGreat supportive national teamAbout UsEnviro Sweep is a privately owned, Australian, national company and a premier provider of contract road sweeping services. As an environmental business playing a leading role...

  • Operations Manager

    2 weeks ago

    Brisbane, Queensland, Australia UGL - Services - Industrial and Resources East Full time $180,000 - $250,000 per year

    We work on challenging and complex projects that shape the way we evolve, adapt, and transform the industries we work in. We rally together, drawing on the diverse skills across our teams and create environments where great ideas are heard.This opportunity will see you join a leading company with a highly experienced team who work together to develop...

  • Operations Manager

    2 weeks ago

    Brisbane, Queensland, Australia Litton Andrews Full time $140,000 - $165,000 per year

    Litton Andrews (Litton Associates Pty Ltd) – providing a Total Medical/Healthcare Recruitment and Consultancy Service with the best staffing, practice and business solutions.Litton Andrews is proud to be partnering with one of Australia's most respected providers of private emergency healthcare. What began as a family-led initiative with a bold vision to...

  • Operations Manager

    2 weeks ago

    Brisbane, Queensland, Australia AWX Executive Full time $90,000 - $120,000 per year

    The Role We are seeking an experienced Operations Manager for one of our clients based on the northside of Brisbane. This is a leadership role overseeing daily production and logistics at their nursery site. While a background in horticulture or agriculture (with a degree or diploma in the field) would be highly regarded, it is not essential. Candidates...

  • Operations Manager

    2 weeks ago

    Brisbane, Queensland, Australia Private Advertiser Full time $160,000 - $180,000 per year

    About the BusinessDue to strong growth, a new Operations Manager position has opened within a medium-sized electrical contracting business delivering commercial projects and maintenance services across Queensland & NSW. With a team of 50+ and eight figure turnover, we are investing in leadership and systems to support our next stage of expansion.This role...

  • Operations Manager

    1 week ago

    Brisbane, Queensland, Australia Datacom Connect Full time $80,000 - $120,000 per year

    Our WhyDatacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help organisations use the power of tech to innovate and grow.About the Role (your why)This is a dynamic leadership role within our PSG Licensing Sales team, focused on overseeing licensing sales support operations, including...