Stakeholder Engagement Officer

Ipswich is a dynamic blend of rich heritage, proud communities, diverse landscapes, and a lively energy all contributing to a region full of liveability and opportunity. It is one of the state's fastest growing cities and one of the oldest provincial cities.

Ipswich City Council contributes to our vibrant and growing region with teams operating across various industries delivering services to the community and creating our vision:

'Ipswich, a city of opportunity for all. Join us.'

We have a workplace culture built on our values of communication, collaboration, integrity, efficiency, and leadership. Come and join us in shaping the future of the city and its people.

Are you passionate about community engagement and making a real impact? We are seeking a dynamic Stakeholder Engagement Officer to support the delivery of capital works projects across our growing city.

In this role, you will lead strategic engagement initiatives, build strong relationships with diverse stakeholders, and ensure community voices are reflected in infrastructure planning and delivery.

You will join a values-driven team committed to collaboration, transparency, and innovation where your work directly contributes to shaping a more connected and resilient Ipswich.

We will offer flexible working arrangements, professional development opportunities, and the chance to be part of a council that puts people at the heart of everything we do.

Be the voice that connects council and community - apply now to join our team

About the role

As Stakeholder Engagement Officer you will join the AIS Stakeholder Management Team and deliver stakeholder management activities supporting the Asset and Infrastructure Services Department's Capital Delivery Program and associated works.

Some of your key responsibilities will include:

• Manage the notification of works process to ensure timely communication of upcoming capital projects to internal and external stakeholders
• Work with the Capital Delivery Branch to identify stakeholder engagement requirements and develop communication plans that align with project goals
• Identify, define and analyse stakeholder groups and communication vehicles to effectively manage project issues, risks, and reputation
• Establish and maintain high-quality relationships with council officers to support an integrated and holistic approach to stakeholder management
• Development and delivery of communications material
• Partner and support staff at stakeholder engagement activities such as open forums, face-to-face community information sessions, door knocks during letter box drops, and on-site issues resolution meetings

View the position description for more details about the role.

About you

To be successful in this role you will have:

• IAP2 Certificate and/or relevant tertiary qualifications in communications or public relations and/or substantial experience
• A current Queensland C class driver's licence
• Proven experience in developing and implementing communication and stakeholder engagement strategies, with a focus on achieving meaningful outcomes
• A commitment to our core values: safety and wellbeing, communication, collaboration, integrity, efficiency, and leadership.

About the benefits

This is a permanent position with a salary commencing at $102,718 plus 12.5% superannuation.

• Positive workplace culture: Be part of a team that values positivity, inclusivity and a supportive environment where everyone can thrive
• Work/Life balance: Flex time and a supportive approach to work/life balance to maintain your well-being while fulfilling your work ambitions
• Diversity and inclusion: Work with a diverse workforce where different ideas and perspectives lead to innovation and better decision making
• Learning and development: Experience ongoing learning, development and career opportunities to enhance your skills, expertise and knowledge of industry trends
• Health and well-being: Access to discounted gym memberships, employee assistance program and special events supporting your physical and mental health
• Leave options: Annual leave with 17.5% leave loading, cultural leave and other leave option

Join us

If you share our values and are passionate about enhancing the quality of life for the Ipswich community, then this could be the role for you.

Please apply online and submit:

• A cover letter of no more than 2 pages describing how your skills and experience will assist in meeting the requirements of this role
• A resume of no more than 4 pages including current licences/tickets/qualifications/certificates/visa that you hold

Closing date: 13 October 2025

Please direct any related questions to Alisi Vakaloloma on or or

Pre Employment Screening: Successful applicants must agree to provide information for pre-employment screening including referee checks, validation of eligibility to work in Australia, criminal history check and may include health assessments, validation of qualifications and licences and other screening checks.

Ipswich City Council is an Equal Employment Opportunity employer: We are committed to building a diverse and inclusive workplace by supporting equal opportunities regardless of gender, culture, generation, sexual orientation, or disability. We promote a respectful workplace culture that is free from all forms of harassment, workplace bullying, discrimination, and violence.