Community Research and Engagement Manager

**About the role**

As Community Research and Engagement Manager you will lead council’s understanding of and engagement with the community through research, data, insights, analysis and on-ground action to inform and support strategy and decision-making.

Some of your key responsibilities will include:

- Develop targeted, multi-channel communication and engagement campaigns that enable effective engagement and manage reputational risks and emerging issues
- Deliver place-based events and activations that enable effective engagement
- Build insights capability across the organisation to inspire community input into council strategy and decision-making
- Lead research and analysis activities and leverage data and analytics to identify stakeholder and community attitudes to effectively target communications and influence the direction of current and future strategies and programs
- Represent and present council’s position on priority and emerging issues to the Ipswich community
- Lead, coach and support a focused team with a positive and effective culture

View the position description for more details about the role.

**About you**

To be successful in this role you will have:

- Tertiary qualification in marketing, communications, or related field, and/or extensive experience
- Substantial experience in building and delivering engagement programs aligned to overarching strategic objectives
- Strong experience in quantitative market research (essential) and qualitative research (beneficial)
- Experience working in a senior stakeholder role across complex projects to develop and implement high-quality communications, research and engagement plans and strategies
- Demonstrated team leadership with an aptitude for clear communication, staff development, solutions focus and shared achievement

**About the benefits**

This is a fixed-term contract with an attractive remuneration package that includes 12.5% superannuation and leave loading.

Benefits include:

- **Positive workplace culture**: Be part of a team that values positivity, inclusivity and a supportive environment where everyone can thrive
- **Work/Life balance**: Enjoy a supportive approach to work/life balance to maintain your well-being while fulfilling your work ambitions
- **Diversity and inclusion**: Work with a diverse workforce where different ideas and perspectives lead to innovation and better decision making
- **Leave options**:Annual leave with 17.5% leave loading, cultural leave and other leave options
- **Salary packaging**: Tailor a variety of salary packaging options to your needs such as financial advice, income protection insurance, professional memberships, novated leases and more

**About us**

Ipswich is a dynamic blend of rich heritage, proud communities, diverse landscapes, and a lively energy all contributing to a region full of liveability and opportunity. It is the state’s fastest growing city and one of the oldest provincial cities.

Ipswich City Council contributes to our vibrant and growing region with teams operating across various industries delivering services to the community and creating our vision:
**_‘Ipswich, a city of opportunity for all. Join us.'_**

We have a workplace culture built on our values of communication, collaboration, integrity, efficiency, and leadership. Come and join us in shaping the future of the city and its people.

**Join us**

If you share our values and are passionate about enhancing the quality of life for the Ipswich community, then this could be the role for you.
- A cover letter of no more than 2 pages describing how your skills and experience will assist in meeting the requirements of this role
- A resume of no more than 4 pages including current licences/tickets/qualifications/certificates/visa that you hold

**Closing date**:30 October 2024.**

Successful applicants must be eligible to work in Australia and agree to provide information for pre-employment screening which may include a criminal history check.

Ipswich City Council is an Equal Employment Opportunity employer. We are committed to building a diverse and inclusive workplace by supporting equal opportunities regardless of gender, culture, generation, sexual orientation, or disability. We promote a respectful workplace culture that is free from all forms of harassment, workplace bullying, discrimination, and violence.