Intake and Assessment Officer

The Ipswich Head to Health (HTH) Centre, funded by Darling Downs and West Morton PHN, offers inclusive, low-stigma access points for mental health services, providing assessment, triage, warm referrals, and immediate support. It caters to individuals at various levels of need, including those in crisis, fostering an innovative, agile, and flexible approach to service delivery.

**The opportunity**:
The position of Intake & Assessment Officer is currently open at our Ipswich centre. This is a full-time, permanent position.

Your day-to-day responsibilities will include engaging, screening, assessing, and referring clients. This role will serve as a crucial initial point of contact for individuals accessing our services, with the aim of building positive rapport with a diverse range of consumers as well as their families and friends to deliver holistic recovery orientated care.

Reporting to the Clinical Lead, you will work with a group of committed clinical and operational staff to develop and promote the reputation of Head to Health Ipswich within the local and wider community.

**Benefits for you include:?**
- Opportunity to salary package up to $15,900 of tax-free income.
- Work in a dynamic, vibrant new centre alongside like-minded professionals passionate about mental health.
- Collaborative team-based approach to service provision under a flexible practice model.
- Professional development and training opportunities.
- Access to well-equipped consulting rooms, activity space and resources.
- Strong and passionate leaders dedicated to team development and engagement.
- Access to an Employee Assistance Program.
- Staff benefits program with various discounts, and an employee referral program.

**As our Intake and Assessment Officer you will also**:

- Facilitating and monitoring the integration and coordination of care for clients, actively participating in case review meetings.
- Conducting comprehensive risk assessments, including evaluating suicide and violence risks, and devising action plans to mitigate these risks.
- Delivering brief interventions, counselling services, and formulating treatment plans.
- Undertaking intake and screening activities, including thorough bio-psycho-social assessments to ascertain client needs and aiding clients in accessing suitable services.
- Assist the Stakeholder Engagement Coordinator in promoting Head to Health at community events.

No two days will be the same in this dynamic and varied role. With a support and positive team around you, you will see the results of your work on a daily basis.

**Does this sound like you?**
- Tertiary level qualifications in health, behavioural/social sciences, community services, or a related discipline and/or extensive experience in the mental health sector.
- Experience working in a multidisciplinary team environment, coordinating client care.
- Experience in the mental health sector and a broad understanding of the challenges and experiences of people managing their mental health, fostering a recovery and strength-based approach.
- Knowledge and understanding of mental health, including related evidence-based interventions and clinical practice.
- Exceptional interpersonal skills with the ability to work with a diverse range of clients, colleagues, and partner organisations.

**If this sounds like you this is what you will need to get started**:

- Current Working with Children Check (Blue Card) or ability to hold one.
- Undergo a current and satisfactory Police Check.
- Current drivers licence.
- We require all our team to be fully up-to-date with the COVID-19 vaccinations.

**About Open Minds Integrated Mental Health Services**

Open Minds has been a leading provider of mental health services to local communities for over 111 years, operating sites across NSW and QLD. Our services include:

- Headspace centres (for individuals aged 12-25)
- Head to Health centres and satellite sites (for adults)
- Universal aftercare services
- Psychosocial support programs
- Clinical care and coordination

We are dedicated to collaborating with our health partners, stakeholders, local communities, and families to consistently deliver safe, high-quality, recovery-oriented care.

Open Minds is a registered NDIS provider. Our team works to enhance mental health and wellbeing by delivering tailored supports to people living with mental ill health, disability or acquired brain injury.

**Salary**: $71,736.00 - $85,000.00 per year

**Benefits**:

- Professional development assistance
- Referral program

Schedule:

- Monday to Friday

Work Location: In person