Audience Engagement Officer

Ipswich is a dynamic blend of rich heritage, proud communities, diverse landscapes, and a lively energy all contributing to a region full of liveability and opportunity. It is one of the state's fastest growing cities and one of the oldest provincial cities.

Ipswich City Council contributes to our vibrant and growing region with teams operating across various industries delivering services to the community and creating our vision:

'Ipswich, a city of opportunity for all. Join us.'

We have a workplace culture built on our values of communication, collaboration, integrity, efficiency, and leadership. Come and join us in shaping the future of the city and its people.

About the role

As Audience Engagement Officer you will be part of the Ipswich Art Gallery team and responsible for the delivery of the Gallery's audience engagement and promotional strategies. Your main focus will be on delivering highly developed oral, written, and visual communication for a range of audiences.

Some of your key responsibilities will include:

• Liaising with internal and external stakeholders to plan and create content and initiatives to promote Gallery programming and outreach activities
• Preparing written and visual material and online content for a range of platforms
• Maintaining the Gallery's social media and website and monitoring content performance
• Providing advice to Gallery management on the success of campaigns through the collation and analysis of web and social media statistics, media interest and public feedback
• Maintaining a very high standard and understanding of Gallery brand, voice, tone, and style across all written communications, in alignment with Council's digital communication strategies and the Gallery's style guide
• Delivering outcomes effectively in a fast-paced and dynamic work environment

View the position description for more details about the role.

About you

To be successful in this role you will have:

• Tertiary qualification in Visual Arts, Communications or Marketing Degree and/or equivalent experience to carry out the range of duties required

• Highly developed oral, written, and visual communication skills and the demonstrated ability to communicate effectively with a range of stakeholders

• Experience implementing audience engagement strategies across a range of initiatives and projects, including arts and cultural programs

• Substantial organisational skills in forward planning, and the ability to work on a diverse and concurrent range of projects with agile turnaround times

• A passion in creating content to a very high standard and a keen eye for detail

• Demonstrated experience in operating and managing digital and online communications and image and design software

• Demonstrated knowledge in legal requirements across copyright and image reproduction applications within the museum and gallery context

• Belief in our values of safety and wellbeing, communication, collaboration, integrity, efficiency and leadership

• Current Blue Card or the ability to obtain one desirable

• A strong commitment to workplace health and safety

Pre employment checks

• Medical check
• Criminal History check

About the benefits

This is a permanent part time position of four days per week (30 hours), with a salary commencing at $93,866 (pro-rata) plus 12.5% superannuation.

• Positive workplace culture: Be part of a team that values positivity, inclusivity and a supportive environment where everyone can thrive
• Work/Life balance: Enjoy a supportive approach to work/life balance to maintain your well-being while fulfilling your work ambitions
• Diversity and inclusion: Work with a diverse workforce where different ideas and perspectives lead to innovation and better decision making
• Learning and development: Experience ongoing learning, development and career opportunities to enhance your skills, expertise and knowledge of industry trends
• Health and well-being: Access to discounted gym memberships, employee assistance program and special events supporting your physical and mental health
• Leave options: Annual leave with 17.5% leave loading, cultural leave and other leave options
• Salary packaging: Tailor a variety of salary packaging options to your needs such as financial advice, income protection insurance, professional memberships, novated leases and more

Join us

If you share our values and are passionate about enhancing the quality of life for the Ipswich community, then this could be the role for you.

Please apply online and submit:

• A cover letter of no more than 2 pages describing how your skills and experience will assist in meeting the requirements of this role
• A resume of no more than 4 pages including current licences/tickets/qualifications/certificates/visa that you hold

Closing date: 28 November 2025

Please direct any related questions to or

Pre Employment Screening: Successful applicants must agree to provide information for pre employment screening including referee checks, validation of eligibility to work in Australia, criminal history check and may include heath assessments, validation of qualifications and licences and other screening checks.

Ipswich City Council is an Equal Employment Opportunity employer: We are committed to building a diverse and inclusive workplace by supporting equal opportunities regardless of gender, culture, generation, sexual orientation, or disability. We promote a respectful workplace culture that is free from all forms of harassment, workplace bullying, discrimination, and violence.