Customer Service Receptionist
2 days ago
About the role
Delta Airconditioning Pty Ltd is seeking a talented and enthusiastic Customer Service Receptionist to join our team in Castle Hill, NSW. As a full-time role, this position is crucial in providing exceptional front-line support and creating a positive experience for all our customers who interact with our business.
What you'll be doing
- The ideal candidate will be the first point of contact for our company, managing front desk activities and providing administrative support across the organization
- Handling incoming phone calls, emails and other inquiries efficiently and with a positive attitude
- Assisting with scheduling for day to day service and maintenance works
- Providing accounting support such as data entry, filing. Process completed work for invoicing and follow up with suppliers regarding outstanding invoices
- Supporting the wider team with various tasks as required
What we're looking for
- At least 3 years' experience in a customer service or receptionist role
- Excellent communication and interpersonal skills with a friendly and professional manner
- Confident in working within a small independent office team
- Strong organisational and time management abilities to juggle multiple tasks
- Proficient in the use of Microsoft Outlook, Word, Excel. Experience with MYOB and Simpro software would be advantageous.
- A keen eye for detail and the ability to work accurately under pressure
- A positive, can-do attitude and a desire to provide exceptional customer service
- Australian work rights are required for this position
What we offer
At Delta Airconditioning, we are committed to creating a inclusive and supportive workplace where our employees can thrive. In addition to a competitive salary, we also provide flexible work arrangements to support work-life balance
About us
Delta Airconditioning is a leading provider of air conditioning solutions in New South Wales. For over 40 years, we have been helping commercial customers stay cool and comfortable. With a strong focus on customer service and innovation, we take pride in delivering exceptional products and services to our valued clients.
Interested candidates are invited to submit their application to , with a cover letter and resume
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