Admin Assistant/Customer Service Officer

9 hours ago

Castle Hill, New South Wales, Australia The Granny Flat Experts Full time $60,000 - $80,000 per year

Company Description

The Granny Flat Experts is a leading construction company located at 10/7 Hoyle Ave, Castle Hill, Australia. Renowned for expertise and quality craftsmanship, the company specializes in designing and building granny flats tailored to meet diverse client needs. With a strong reputation in the local community, The Granny Flat Experts prides itself on delivering exceptional service and customer-focused solutions. Join a team committed to excellence in every project.

Role Description

This is a full-time on-site role based in Castle Hill, NSW, for an Admin Assistant/Customer Service Officer. Daily responsibilities include providing exceptional customer support, managing inquiries, ensuring a positive customer experience, and delivering administrative support to the team. The role also involves coordinating schedules, maintaining records, and assisting with office operations to ensure smooth workflow.

Qualifications

  • Strong Customer Service, Customer Support, and Customer Satisfaction skills
  • Experience in enhancing Customer Experience and maintaining positive client relationships
  • Exceptional Interpersonal Skills to communicate effectively with colleagues and clients
  • Proficiency in administrative tasks such as scheduling, record-keeping, and office management
  • Ability to multitask and work efficiently in a fast-paced environment
  • Proficiency in Microsoft Office Suite or equivalent software
  • Previous experience in a related role is a plus

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