Client Services Administrator

1 day ago

Melbourne, Victoria, Australia The Andersen Partnership Full time $60,000 - $90,000 per year

Client Services Administrator | Professional Services | Melbourne

Join a reputable professional practice firm that genuinely values its people and recognises the contribution each team member makes to the firm's ongoing success.

This is a collaborative environment offering clear career progression and long-term growth opportunities.

About the Role

In this role, you'll provide high-level administrative support to the team and Partners, helping to ensure deadlines are met and clients receive a professional and seamless experience.

Key Responsibilities

  • Welcome and assist clients in a warm, professional manner
  • Act as the first point of contact for client queries
  • Manage incoming documentation, including scanning and filing
  • Assist with compiling and distributing financial documents to internal and external stakeholders
  • Update ASIC and ATO records and documentation
  • Liaise directly with ASIC and ATO regarding client queries
  • Provide administrative support to Partners and their teams, including diary management, meeting room bookings, and general office tasks

Skills & Experience

  • Prior administrative experience within a professional services environment
  • Outgoing and personable with a strong client service mindset
  • Proactive and solutions-focused, with the ability to show initiative
  • A team player who enjoys supporting others and adding value
  • Excellent written and verbal communication skills
  • High attention to detail and strong organisational skills
  • Willingness to learn and take on new challenges

Benefits

Join a supportive and down-to-earth team that works collaboratively towards shared goals, celebrates success, and enjoys having fun along the way. The firm offers a strong focus on work-life balance, a welcoming and inclusive culture, and genuine opportunities for career growth and progression.

Click Apply below, or contact Sophie on

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