Client Services Administrator
20 hours ago
Client Services Administrator | Professional Services | Melbourne
Join a reputable professional practice firm that genuinely values its people and recognises the contribution each team member makes to the firm's ongoing success.
This is a collaborative environment offering clear career progression and long-term growth opportunities.
About the Role
In this role, you'll provide high-level administrative support to the team and Partners, helping to ensure deadlines are met and clients receive a professional and seamless experience.
Key Responsibilities
- Welcome and assist clients in a warm, professional manner
- Act as the first point of contact for client queries
- Manage incoming documentation, including scanning and filing
- Assist with compiling and distributing financial documents to internal and external stakeholders
- Update ASIC and ATO records and documentation
- Liaise directly with ASIC and ATO regarding client queries
- Provide administrative support to Partners and their teams, including diary management, meeting room bookings, and general office tasks
Skills & Experience
- Prior administrative experience within a professional services environment
- Outgoing and personable with a strong client service mindset
- Proactive and solutions-focused, with the ability to show initiative
- A team player who enjoys supporting others and adding value
- Excellent written and verbal communication skills
- High attention to detail and strong organisational skills
- Willingness to learn and take on new challenges
Benefits
Join a supportive and down-to-earth team that works collaboratively towards shared goals, celebrates success, and enjoys having fun along the way. The firm offers a strong focus on work-life balance, a welcoming and inclusive culture, and genuine opportunities for career growth and progression.
Click Apply below, or contact Sophie on
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