Sales Operations Manager

​The Opportunity:

As our Sales Operations Manager, you'll play a pivotal role in shaping the success of our sales teams across Australia and New Zealand. This is your opportunity to step into a strategic, high-impact role where you'll streamline sales processes, champion CRM adoption, and deliver the insights that drive smarter decision-making. You'll work at the heart of go-to-market execution, empowering sales teams with the tools, training, and resources they need to excel. If you're a commercially minded operator who thrives on turning data into action and building scalable systems that fuel growth, this role offers the chance to make a real difference at the intersection of healthcare and technology.

Why Us?

At Rauland, we are transforming healthcare with leading digital health solutions that truly make a difference. Our Concentric Care platform, fueled by locally developed technology, supports our 400+ customers in tackling critical health challenges every day. Built from the ground up and with 30+ years in the game, we've grown to a team of more than 230 passionate people across six locations in Australia and New Zealand. We are driven by curiosity and committed to advancing outcomes for everyone in healthcare.

As we continue to expand, envision being part of a company that's ready to seize new opportunities, innovate and make an impact. By joining us at Rauland, you'll be a part of our exciting journey of innovation and growth and experience a rewarding and fulfilling place to build your career.

What you will be responsible for:

• Lead sales operations: Oversee sales coordination, administration, and frameworks to drive consistency and efficiency.

• Champion CRM & technology: Be the in-house CRM expert, driving adoption, reporting, insights, and process automation.

• Enable go-to-market success: Coordinate GTM activities with Product and Marketing, ensuring seamless execution of launches, campaigns, and enablement programs.

• Deliver sales training & onboarding: Build capability through structured training, onboarding, and knowledge management systems.

• Drive performance insights: Own sales analysis, KPI reporting, and dashboards to guide decision-making and execution.

• Support revenue operations: Contribute to territory planning, forecasting, pipeline analysis, and performance reviews.

• Collaborate cross-functionally: Partner with leaders across Sales, Marketing, Clinical, and Business Services to align strategy and execution

What we're looking for:

• Experience: 5+ years in Sales Operations, Commercial or Sales Enablement within a B2B sales environment (multi-territory/national exposure desirable)

• CRM expertise: Hands-on experience with Salesforce, HubSpot, SugarCRM or similar – with a passion for adoption and reporting.

• Analytical mindset: Skilled at working with data, dashboards, and performance metrics to extract actionable insights.

• Commercial acumen: Ability to identify growth opportunities and support sales execution strategies.

• Leadership experience: A natural motivator who can guide, coach, and manage sales coordination roles effectively.

• Collaborative communicator: Works constructively across teams and functions to achieve shared business outcomes.

• Growth mindset: Proactive, solutions-focused, and driven by continuous improvement.

What can you expect in return?

In addition to having the opportunity to do truly meaningful work within an organisation who is committed to growing you, you can expect to be part of a supportive and inclusive working environment where you'll be challenged, feel valued and trusted, and have access to enhanced leave entitlements including but not limited to, personally and professionally developing yourself, and for family moments that truly matter.

Interested?If you have the experience we are looking for and you wish to join a company where you can have pride and passion in what you do, please APPLY NOW by submitting your application form below

Inclusion and diversity at Rauland

Here are Rauland we are committed to providing an inclusive workforce and to continuously challenging ourselves on how we can improve this offering. If you are excited and passionate about this opportunity but would like us to consider how we could amend our role requirements or workplace practices, to better include you, and/or ensure you are set up for success, we would still love to hear from you