Medical Administration Officer

Medical Administration Officer – Icon Cancer Centre Toowoomba

9-Month Contract | Part-Time (Tuesdays, Thursdays & Fridays)

Join a team that's truly making a difference in the lives of cancer patients and their families.

About the Role

We're seeking a compassionate and organised Medical Administration Officer to join our dedicated team at Icon Cancer Centre Toowoomba on a 9-month part-time contract, working Tuesdays, Thursdays, and Fridays.

This is a fantastic opportunity to contribute to a purpose-driven organisation that delivers exceptional patient care while supporting your professional growth in a collaborative and inclusive environment.

What You'll Be Doing

As a key member of our administration team, you'll help ensure a smooth and welcoming experience for patients and support our medical professionals with:

• Front desk reception and secretarial duties for a large group of doctors.
• Rotating early and late shifts across your scheduled days.
• Managing incoming calls and patient enquiries.
• Processing payments and finalising appointments.
• Preparing clinics by ensuring test results are available.
• Welcoming patients and updating personal details and referrals.
• Maintaining accurate patient records and managing waiting room flow.
• Liaising with admissions teams regarding treatment changes and eligibility.
• Supporting workplace health and safety initiatives.
• Upholding and promoting Icon's values and vision in every interaction.

About You

You'll bring a warm, professional approach and a passion for patient care, along with:

• Experience with Medicare, DVA, and private health insurance.
• Strong organisational and time management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office (Word and Excel).
• A commitment to delivering outstanding service to patients and colleagues.
• Basic understanding of medical terminology.

About our Toowoomba Centre: Located within St Andrew's Toowoomba Hospital, Icon Toowoomba proudly provides radiation oncology services for residents of the Darling Downs, Western Downs and the greater Southwest Region, complementing the existing medical oncology service provided within St Andrew's Cancer Care Centre. It is a well-integrated, dynamic service with a strong focus on high quality, patient-centric care.

Icon Toowoomba has been part of the community for more than 17 years and is a highly regarded source of pride within the community.

Icon Toowoomba cares for a broad mix of patients and presentations and proudly offers the latest radiotherapy techniques and equipment to local patients, including VMAT, DIBH, IGRT, SGRT and stereotactic capabilities. 

Learn more about our Toowoomba Centre:

Icon Group Icon Group is Australia's largest integrated provider of cancer care with a growing reach in New Zealand, Asia and the United Kingdom.  

Icon is built on a strong but simple mission - to deliver the best care possible to as many people as possible, as close to home as possible. The group brings together all aspects of quality cancer care including medical oncology, haematology, radiation oncology, research, theranostics, pharmacy and compounding to deliver a truly integrated, end-to-end seamless service for cancer patients. With more than 3500 team members, a network of more than 350 doctors, over 50 cancer centres, six compounding facilities and operational support of 70 plus pharmacies, Icon is delivering world-leading care and helping address the global cancer burden.  

For more information visit and follow Icon Group on LinkedIn at

Here's why our people choose us:

Purpose, at Pace: We remain focused on continually expanding our cancer treatment services and making them accessible to more people across Australia and internationally.  

Impact, at Scale: We're Australia's largest dedicated provider of cancer care, with our global reach growing every day. Here you'll know your work is making a difference.  

Connection, at Heart: Our work isn't easy but it's extremely important. Our secret ingredient is our incredible, connected, and talented people. And their secret ingredient is each other.  

Opportunity, at Hand: We're constantly innovating. We deliver over 3.5 million patient interactions, in over 120 places, across 7 countries. Every week brings changes, growth and new opportunities.  

We're excited for you to join us At Icon, build relationships that matter. Apply Now because At Icon, You Can. 

Icon Group celebrates diversity and is committed to creating an inclusive workplace for all employees. We encourage applications from all diverse backgrounds.  

Pre-employment Health Requirement Icon is committed to managing the risk of transmission of specified vaccine preventable diseases (VPDs). Certain roles may require the successful candidate to show evidence that they have been vaccinated against or are not susceptible to specified VPDs.