Retail Operations Manager

7 hours ago

Eagle Farm, Queensland, Australia 033cbee8-9a11-4bec-8f97-8328ce0e98f9 Full time $100,000 - $120,000 per year

NATIONAL OPERATIONS MANAGER
Brisbane HQ | Full Time | Premium Activewear Brand

At Lorna Jane, we don't just sell Activewear—we lead a movement. For over 35 years, we've empowered women through purpose-led design, performance innovation, and a lifestyle built on active living. We're now searching for a Retail Operations Manager to help take our store experience to the next level.

We're now searching for a National Operations Manager (internally know as Retail Operations Manager) to help take our store experience to the next level.

This role is all about operational excellence. You'll be the driving force behind our national retail operations—streamlining systems, lifting performance, and making sure every store delivers on the Lorna Jane experience. From supporting store teams to partnering across departments, you'll bring clarity, consistency and momentum to how we work.

In This Role, You Will

  • Lead, guide and empower a team of retail operations specialists
  • Manage and optimise key systems including Stingray, ActiveYou and Retail Next
  • Collaborate closely with Retail, People, Finance and Logistics to ensure seamless day-to-day operations
  • Turn insights into action through data-driven decision making
  • Proactively identify and solve problems before they impact performance
  • Create processes that scale and support the wider store network
  • Inspire alignment across teams and bring people along for the journey

To be successful you will have experience leading multi-site retail operations, a strong understanding of how to balance process with agility, and a knack for making systems work smarter. You will be confident with data and reporting, and just as confident motivating teams and building strong relationships.

At Lorna Jane, we believe in purpose and performance so you can expect a career that's both meaningful and rewarding.

What We Offer
At Lorna Jane, we believe great work deserves to be rewarded. Here's what you can expect:

  • A competitive OTE salary package, including base salary, superannuation and performance-based incentives
  • Generous staff discount across our entire Activewear collection
  • Access to wellness support and our Employee Assistance Program (EAP)
  • On-site parking at our Brisbane HQ for a smoother start to your day
  • The opportunity to lead innovation—not just operations—and make a meaningful impact across the business

If you're ready to take the next step in your leadership career—and want to do it with a brand that's making a real difference, then why not apply now

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