Operations Support Professional

About Lucid

Lucid is one of Australia's fastest-growing national engineering practices, with over 300 talented team members across offices in Adelaide, Brisbane, Canberra, Darwin, Melbourne, Perth, and Sydney. We're known for our bold vision, trusted reputation, and inclusive, high-performing culture.

At Lucid, our people are our greatest strength. As a professional services organisation, we invest deeply in our team; offering meaningful opportunities for growth, development, and connection. We take pride in our diverse project portfolio, strong business ethics, and the way we celebrate success together.

About the Role

Join Lucid's NSW team as an Operations Support professional and help keep our business running at its best. In this dynamic role, you'll manage and analyse key data across our systems, support business reporting, and contribute to operational improvements that make a real impact.

You'll work closely with leaders and project teams to maintain dashboards, support compliance, and find smarter ways to use data and systems to drive efficiency, accuracy, and insight.

Key Responsibilities

• Maintain and develop dashboards in Power BI and Deltek, ensuring data is accurate and up to date.

• Troubleshoot system or data issues quickly, providing effective solutions.

• Prepare and maintain regular reports to support business performance, OHS, and QMS functions.

• Analyse information to identify trends and provide insights that support decision-making.

• Learn how systems interface and explore creative ways to improve workflows and reporting accuracy.

• Apply understanding of revenue, profit, and costs to assist in forecasting and business planning.

• Contribute ideas for continuous improvement and support the delivery of operational enhancements.

To thrive in this role, you'll be someone who:

• Enjoys working with data and systems, bringing curiosity and accuracy to everything you do.

• Thinks analytically, spotting patterns and translating information into useful insights for the business.

• Takes initiative, solving problems and finding smarter ways to manage and report data.

• Communicates clearly and confidently, ensuring information is shared effectively with leaders and project teams.

• Understands the bigger picture, recognising how data accuracy and reporting impact revenue, profit, and performance.

• Values continuous improvement, always looking for ways to make systems, reports, and processes more efficient.

• Works collaboratively, building strong relationships across disciplines and contributing to a positive team culture.

What we offer

• The opportunity to progress your career and join a national company with a dynamic and positive office culture.

• Opportunities for personal and professional development through continuous training and development

• Opportunities to work on an exciting and diverse range of projects.

• Remuneration that is commensurate with your skills and experience.

• Access to our Employee Assistance Program.

• Support in obtaining industry accreditations.

• Flexible working arrangements in line with our Agile Working Policy.

Why work for us

• As a growing and evolving employee-owned business, you can experience and choose your career pathway

• By offering a unique and immersive learning experience, your development will always lead industry

• As a relationship business, you will work with a national network of professionals that genuinely seek collaboration and personal connection

• As a diverse and Australian-owned business you can plan for secure success

• As an entrepreneurial business, we listen and act on your ideas

To apply

If this opportunity sounds like the challenge, you have been looking for, please apply online including a cover letter addressing the points in the about you section and attach your resume. For further information contact 

Lucid Consulting is committed to providing Equal Employment Opportunity and invites applications from all nationalities, genders and cultural backgrounds, including aboriginal and Torres strait islanders. We encourage Veterans and/or their families to apply.

We encourage applications from individuals of all genders, cultures, and backgrounds. Research indicates that women and individuals from underrepresented groups often hesitate to apply for positions unless they meet every qualification. If you share our passion for creating a better world, we want to hear from you, even if you don't meet every criterion.