Customer Service and Quoting

1 week ago

South West Coast VIC, Australia Southcoast Curtains and Blinds Full time $40,000 - $60,000 per year

South Coast Curtains & Blinds are seeking a new member for our team to fill the position of Customer Service and Quoting. Someone who is proficient with the use of computers and their programs; and can provide a high level of service to our customers to ensure their satisfaction with our communication, service and products.

This role is based in Warrnambool, Victoria and is available for immediate start if desired.

Perks and Benefits:

  • Above award hourly rate
  • Full-Time (38hrs per week)
  • No weekend work
  • 4pm Friday Finish
  • 3 week closure/holiday break over the Christmas/New Year period

Main duties & tasks include:

  • Managing and responding to customer enquiries via email, phone & in the showroom
  • Showroom sales and helping clients choose colours and styles for their homes
  • Scheduling of customer appointments & installations
  • Supporting the team with administrative tasks
  • Liaising with the operations team on the progress of jobs

Skills & experience:

We're looking for a passionate, detail-orientated, organized & positive person, who enjoys customer service & thrives working in a team environment.

  • Experience in a similar Sales / Customer Service role is preferred but not essential
  • Efficient with computer programs such as Word, Excel & Outlook
  • Exceptional organizational skills
  • High attention to detail
  • Interest in interior design an advantage but not essential
  • Must enjoy a busy environment and be able to multi-task
  • Willingness to adapt to change

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