Billing Coordinator

Date: 12 Oct 2025

Location: 50 Flemington Rd, AU

Company: theroyalch

The Hospital:

The Royal Children's Hospital's (RCH) Vision is "A world where all kids thrive".

RCH is a cornerstone member of the Melbourne Children's Campus, partnering with Murdoch Children's Research Institute, The University of Melbourne Department of Paediatrics and The Royal Children's Hospital Foundation.

RCH has cared for the children and young people of Victoria for more than 150 years since it was founded in 1870. A full range of paediatrics and adolescent health services are provided plus tertiary and quaternary care for the most critically ill and medically complex patients in Victoria, Tasmania, southern NSW and other states around Australia and overseas. The Hospital has more than 6,000 staff, a budget of $850M, 12 wards and 350 beds. Annually, the RCH has 300,000+ Specialist Clinic appointments, 90,000+ Emergency Department presentations and 20,000 elective surgeries.

The RCH is committed to the Child Safe Standards.

RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact.

For further Information on RCH is available here.

Job Title: Billing Coordinator (Grade 2) - Finance

• Parkville, Melbourne Location
• Excellent employee benefits including salary packaging
• Full Time 80 hours per fortnight

About the Role

This is a permanent position at 80 per fortnight within the Finance Department.

The Billing Coordinator will support the completion of the daily billing, receipting and reconciliation for private and compensable patients, as well as ensuring aged debtors are being reviewed with corrective actions taken as necessary.

Classification for this position will range from AO21 to AO25 (base salary $66,768 to $73,811.92 per annum, plus superannuation, leave loading and salary packaging)

What you'll achieve:

• Coordination of financial claims and payment for private patients, compensable patients and MBS clinics
• Facilitate the reduction of aged debt, ensuring claims are followed up within acceptable timelines
• Supporting Billing Officers to enable efficient processes to be developed

Your skills and experience

• Demonstrated experience using computer applications, including Microsoft Office products, Electronic Medical Records and Billing Systems
• Previous experience in billing and collections
• Detailed understanding of Medicare billing guidelines and requirements, private patient billing and private health funds
• Experience with robotic process automation, including mapping out processes, identifying weaknesses and developing, documenting and maintaining automation processes

What we offer:

• Salary Packaging – Increase your take home pay
• Employee Assistance Program
• Culture of continuous improvement
• Flexible work options available

Other requirements:

• Current National Criminal Record Check, or willing to obtain
• Valid Working with Children Check
• Compliance with RCHs "Staff Immunisation - Prevention of Vaccine Preventable Diseases" procedure

Application process

To apply, you will need a resume and a tailored cover letter outlining your skills, experience, and suitability for the position in line with the requirements of the position description.

Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.

For more information about this position please contact Joseph Borg, Finance Manager Operations Ph: Email: ;

Why work at the RCH?

RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact. We offer the opportunity to work in world-class facilities, surrounded by Royal Park and only a short tram trip from the heart of Melbourne city.

We also offer discounted staff parking, salary packaging, and an award-winning health and wellbeing program.

The RCH is committed to a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and/or linguistically diverse background, all members of the LGBTQI community and people with disability.

It is a requirement of your employment that you be vaccinated against Influenza annually for Category A and B roles, in compliance with any public health orders in place at the relevant time, unless you have a medical exception in line with those public health orders, which has been accepted by The Royal Children's Hospital. Applicants will be required to provide their Australian Government Immunisation History Statement, it is a requirement of the RCH to collect, record and hold vaccination information.

It is also a requirement of your employment that you comply with any direction given by The Royal Children's Hospital that you be vaccinated against, or prove immunity to, any other disease, unless you have a relevant exemption, and offers of employment are conditional on successful completion of background checks including reference checks.

Are you ready to join our team?

Applications close 23 October 2025