Administration & Client Manager (Contractor – 20 hrs/week)

23 hours ago

Brisbane, Queensland, Australia Full Financial Property Full time $93,600 per year

Administration & Client Manager (Contractor – 20 hrs/week)

Rate: $45/hr | Contractor role | Work from home

We are a boutique Buyers Agency specialising in investment property and are seeking an Administration & Client Manager to support both our clients and the Director.

This role is part-time (approx. 20 hours per week), contractor-based, and fully remote. You must have a professional home workspace with reliable internet and the ability to securely manage confidential information.


Key Responsibilities
  • Manage clients throughout the construction and settlement process, ensuring clear communication and timely updates
  • Liaise directly with clients and stakeholders, including builders, developers, finance brokers, solicitors, and property managers
  • Maintain and update the CRM with client, property, and project details
  • Prepare and manage invoicing
  • Organise supporting services (rental management, depreciation schedules, etc.)
  • Deliver a "wow" experience for clients, with a focus on building long-term relationships and generating referrals
  • Provide PA support to the Director, including managing emails, calendar, and appointments
  • Assist with project management, ensuring tasks and milestones are delivered on time
  • Identify opportunities to streamline systems and processes, improving efficiency across the business

About You
  • Proven experience liaising directly with clients (not just back-office admin)
  • Excellent phone manner, professional communication skills, and client-first approach
  • Strong organisational skills with the ability to manage multiple stakeholders and projects simultaneously
  • Understands the importance of relationship-building, sales, and client retention
  • Tech-savvy with experience using CRMs and MS Office/Google Suite
  • Proactive, innovative, and comfortable suggesting new ideas to improve workflows
  • Background in property, finance, construction, or investment sales (highly regarded but not essential)
  • Must be able to work independently from a professional home office

What We Offer
  • $45/hr contractor rate
  • 20 hours per week (flexible, with potential to grow)
  • Work from home with autonomy and flexibility
  • Opportunity to work closely with the Director in a boutique property investment business
  • Varied, interesting work with a mix of client-facing and behind-the-scenes tasks

How to Apply

Please send your CV and a short cover letter outlining your relevant client-facing experience and why you'd be a great fit for this role.

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