Automation Specialist

24 hours ago

Hawthorn East, Victoria, Australia Coles Group Full time $90,000 - $120,000 per year

We've been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you'll not only get to make a difference to millions of Aussie lives—you'll also get to see your impact.

About the team

Our Coles Liquor team support Liquorland, Liquorland Warehouse (formally First Choice) and Liquorland Cellars (formally Vintage Cellars) – each with its own offering and customer base. With a network of more than 930 stores and ultra-convenient online sites, delivering on our commitment to provide accessible drink solutions for every occasion.

About the role

We're on the lookout for an Automation Specialist to join our high-performing CRM team and put their stamp on a brand-new role. If you're passionate about testing, learning, and using data to drive performance and innovation, this could be your perfect next step. You'll help us bring more people into our lifecycle journeys, test what works best, and help us achieve greater conversions, repeat purchase rates and revenue.

Working across Liquorland, Liquorland Warehouse and Liquorland Cellars, this role has scope to be proactive and autonomous, with support from a great team and leader who is all about ideas, learning and continuous improvement. You'll be responsible for the end-to-end planning and execution of test-and-learn campaigns, customer segmentation, lifecycle program management, and automation initiatives across multiple channels, working together with key stakeholders and external partners. You'll use your technical and strategic skills to translate insights into commercial action.

You will also:

  • Design, configure and run test-and-learn campaigns across CRM and Loyalty (email/SMS)
  • Drive personalisation strategies by drawing on data like customer behaviour and purchase history
  • Work with analytics, insights, and external agencies to manage data flows and journey setup
  • Automate lifecycle journeys and develop segments to increase relevance and repeat engagement
  • Communicate technical concepts clearly to non-technical stakeholders
  • Analyse performance, share insights, and continually optimise for incremental growth
About you and your skills

You are a lifecycle, CRM, or retention specialist within an eCommerce or fast paced retail / FMCG environment. You love digging into data, testing what works, and bringing people along for the ride. You are also a natural collaborator who can bridge the gap between tech and business, and you thrive when given the space to drive new ideas forward.

You will also have:

  • Strong CRM or marketing automation experience (Oracle Responsys experience a plus)
  • A background in test-and-learn campaign design and customer segmentation
  • Familiarity with HTML/CSS and SQL
  • Experience turning insight into action and measuring campaign performance
  • Great communication and stakeholder management skills
  • A knack for explaining technical detail in plain language
What's in it for you?
  • Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
  • Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
  • Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
  • Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform 'mythanks'. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
  • Opportunities for learning and development: No matter where you start within our diverse business, you'll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
  • Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
  • Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.
About the recruitment process

We're continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We're happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the 'Our Recruitment Process' section of our careers site or email

Job ID: 159720

Employment Type: Full time

#LI-SK2

  • Automation Specialist

    1 week ago

    Ringwood East, Victoria, Australia ConnectEast EastLink Full time $80,000 - $120,000 per year

    Join our "Innovation Lab" to improve the customer experience with cutting-edge solutions and groundbreaking ideas.12-months fixed termConnectEast is the owner and operator of EastLink, Melbourne's largest tollway network. Since opening in 2008, EastLink has established a reputation as one of Melbourne's busiest and safest motorways.About the...

  • CRM Personalisation Specialist

    20 hours ago

    Hawthorn East, Victoria, Australia Coles Group Full time $90,000 - $120,000 per year

    We've been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you'll not only get to make a difference to millions of Aussie lives—you'll also get to see your impact.About the teamOur Coles Liquor team support Liquorland, Liquorland...

  • Senior Automation Test Analyst

    5 days ago

    Burwood East, Victoria, Australia Triple Zero Victoria Full time $104,000 - $156,000 per year

    Triple Zero Victoria (TZV)Leadership position working within a specialist testing teamOpportunity to contribute to a large-scale critical technology transformation project at TZVFull-time, two year fixed-term position in Burwood East with hybrid work arrangementAbout Triple Zero VictoriaTriple Zero Victoria (TZV) provides the critical link between the...

  • Technical Configuration Specialist

    1 week ago

    Hawthorn, Victoria, Australia Dedalus Full time $80,000 - $120,000 per year

    Do you want a job with a purpose?And do you want to make healthcare safer, better and more reliable?Join our TeamJoin Dedalus, a global leader in healthcare technology, and help shape the future of digital healthcare as aTechnical Configuration Specialiston ourORBIS Electronic Health Record (EHR)team inBrisbane, Sydney, or Melbourne.This is your opportunity...

  • Financial Accountant

    2 weeks ago

    Hawthorn East, Victoria, Australia Family Doctor Full time $90,000 - $120,000 per year

    Who We Are Family Doctor is a 100% family-owned business, proudly Australian, and one of the nation's fastest-growing healthcare networks, currently at 120 practices and expanding rapidly. We pride ourselves on offering first-class service in everything we do — from patient care to supporting our incredible team. As we continue to grow, we're seeking...

  • Marketing Manager Growth

    2 weeks ago

    Hawthorn East, Victoria, Australia Coles Group Full time $80,000 - $120,000 per year

    We've been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you'll not only get to make a difference to millions of Aussie lives—you'll also get to see your impact.About the teamAs one of the biggest brands in Australia, we connect...

  • Marketing Manager Growth

    1 week ago

    Hawthorn East, Victoria, Australia Coles Group Full time $90,000 - $120,000 per year

    We've been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you'll not only get to make a difference to millions of Aussie lives—you'll also get to see your impact.About The TeamAs one of the biggest brands in Australia, we connect...

  • Technical Lead

    2 weeks ago

    Malvern East, Victoria, Australia Cabrini Health Full time $120,000 - $180,000 per year

    Technical Lead - InfrastructurePermanent full-time positionCabrini Malvern & WFH - hybrid model Cabrini offers:Opportunity to increase your take-home pay with Salary Packaging up to $18,850 per year tax freeHybrid arrangement, with office and remote working available (minimum 3 days in office per week)Access to a range of staff benefits including retail...

  • Procurement Specialist, Automation Projects

    2 weeks ago

    Hawthorn East, Australia Coles Group Full time

    We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact. **About the team**: Procurement supplies solutions. Coles...

  • Automation Test Analyst

    2 weeks ago

    Burwood East, Australia Emergency Services Telecommunications Authority (ESTA) Full time

    Job Function: Information and Communications Technology - Date Posted: 8 Jul 2025 - Job Requisition ID: 2263 - Leadership position working within a specialist team - Opportunity to contribute to a large-scale critical transformation project at TZV - Full-time, two year fixed-term position in Burwood East with hybrid work arrangement About Triple Zero...

  • Talent Acquisition Specialist

    1 week ago

    Hawthorn East, Australia Coles Group Full time

    We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact. **About the team**: In partnership with Ocado we are in the...

  • Digital Marketing Analyst

    7 days ago

    Hawthorn East, Australia Coles Supermarkets Full time

    We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact. **About the team**: Marketing powers one of Australia’s biggest...

  • Legal & Business Affairs Operations Specialist

    5 days ago

    East Melbourne, Australia Cricket Australia Full time

    Working for Cricket Australia means that you become a part of Australia’s proud history and help us look toward the future. Our players and teams are successful, inspiring and reflect the values and aspirations of the community they represent. As an organisation, we are seeking to drive bold, transformative change in digital experiences, junior...

  • Email Marketing Specialist

    2 weeks ago

    Bentleigh East, Australia Officeworks Full time

    Location: Bentleigh East, Victoria, AU**About us**: At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day. Fast paced. Innovative. Inspiring. With more than 8000 team members...

  • Causal Dental Receptionist

    2 weeks ago

    East Rockingham, Australia NK Periodontics Full time

    **Title**: Causal Dental Receptionist **Company Name**: NK Periodontics **Job Location**: Rockingham NK Periodontics is a well - established state-on-the-art Specialist Periodontal practice, offering our patients advanced leading edge technology, automated periodontal charts, bacterial identification, surgical periodontal regeneration and the latest...

  • Test Analyst

    1 week ago

    East Melbourne, Victoria, Australia The Royal Australian College of General Practitioners Full time $104,700 - $150,000 per year

    $104,700 + Super + ability to salary package up to $15,900 tax free for living expenses under the RACGP's health promotion charity statusPermanent and fixed term until 30 June 2026 opportunities availableLocated at our East Melbourne office near Jolimont Station with onsite parking / WFH opportunitiesAbout the role As our Test Analyst, you'll work closely...

  • Azure Devops

    1 week ago

    East Ryde, New South Wales, Australia Peoplebank Full time $120,000 - $180,000 per year

    About the CompanyOur client is a large Australian organisation that is a leader in their field. The work culture is collaborative and supportive of each other. They look after their people and provide some of the best benefits, workspaces, and facilities in the industry.About the Role:The primary focus will be supporting a large-scale lift-and-shift...

  • Service Persons and Mechanical Technicians

    2 weeks ago

    East Pilbara, Australia BHP Full time $80,000 - $120,000 per year

    Date: Aug 28, 2025Job Posting End Date: 11-Sep-2025;13:59:59GMTJob Country:AustraliaJob State/Province: Western AustraliaJob Location/Region: PilbaraAbout BHPBHP Operations Services delivers industry leading mining services across BHP operations Australia-wide with specialist capabilities in load and haul, fixed plant maintenance and mobile maintenance. BHP...