Client Service Officer- Glenelg

5 days ago

Hawthorn, Victoria, Australia Audika Australia Full time $60,000 - $80,000 per year

Who is Audika?
Audika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. Worldwide the group employs more than 22,000 staff in more than 30 countries and distributes hearing healthcare and intelligent audio solutions to people in more than 130 countries.

In Australia, Audika has over 350 clinics who provide hearing services to our valued clients. We strive to put hearing care on the health care agenda and to improve the quality of life of people living with hearing loss.

Responsibilities
We are looking for a passionate and dynamic customer service individual, who loves to help people, to be a Clinic Co-Ordinator and flexibly supporting Audika Glenelg and Hawthorn clinics in Adelaide on full-time basis (Monday to Friday 9am to 5pm), no weekends) If you are interested in helping our clients improve their hearing and quality of life, keep on reading This is the role for you.
This is a pivotal role in each clinic that contributes to clinic performance and enhances our customers' experience. We are looking for a compassionate, process oriented and purpose-driven individual whose outstanding organisational and customer service skills will help more people get access to better hearing.

You will collaborate with Clinicians and Hearing Technicians (where applicable) to provide quality hearing health care outcomes for all our clients.

You will learn about all our products, services, our competitive advantages, and government funding programs. With all these knowledge, skills, and tools you will expertly apply tailored client-specific sales strategies ensuring they get best possible solutions.

You'll be successful in this role if you have:

  • Previous administration or customer service experience in one of the following environments: retail, hearing care services, pharmacy, or allied health
  • Experience working with an older demographic, preferred
  • Strong interpersonal communication skills and empathy for clients to support their hearing journey
  • Higher School Certificate (HSC) or TAFE Qualification
  • Computer literacy skills

What's in it for you:

  • Permanent Full Time role in an established global organisation
  • Performance incentives
  • Supportive hearing care team
  • Professional development through clear career path and professional training
  • MyRewards program – a program that offers discounts to more than 300 retailers and services across Australia
  • Online Wellbeing centre – a platform offering activities, workouts, meditations, nutritional and financial advice – everything you need to live a healthier and happier life
  • Employee Assistance Program
  • Birthday and Christmas gifts

Our Values:
Audika is proud to have a diverse and inclusive culture that acknowledges and respects our employees.

We are a team of professionals who bring the importance of sound to life and connect our clients through our hearing products.

We believe that it all starts from our employees, who make this happen. We are led by our values, which shape a supportive and encouraging culture where everyone can thrive and succeed.

We create trust We are Team-players We create innovative solutions We apply a can-do attitude in everything we do.

audika_Australia

  • Client Contract Officer

    5 days ago

    Hawthorn East, Victoria, Australia Scope Aust Full time $104,000 - $130,878 per year

    About ScopeScope's purpose is to create meaningful opportunities for people with disability to belong and thrive. We support people with physical, intellectual and multiple disabilities to achieve their goals. Scope is a registered provider under the NDIS and delivers a range of services including supported independent living, short term accommodation...

  • Client Outcomes Lead

    5 days ago

    Hawthorn, Victoria, Australia Scope (Aust) Full time $90,000 - $120,000 per year

    About ScopeScope's purpose is to create meaningful opportunities for people with disability to belong and thrive. We support people with physical, intellectual and multiple disabilities to achieve their goals. Scope is a registered provider under the NDIS and delivers a range of services including supported independent living, short term accommodation...

  • Collections Officer

    5 days ago

    Hawthorn, Victoria, Australia Heritage Care Group Full time $60,000 - $80,000 per year

    Collections Officer Aeralife is seeking a dedicated Collections Officer to join our expanding team. If you have experience in debt collection and are eager to be part of a growing organisation in the aged care sector, this role is perfect for you Position Details: Full-time, 12-month fixed-term position with potential for extension Competitive...

  • Support / Administration Officer — Financial Planning

    5 days ago

    Hawthorn East, Victoria, Australia ARETE Advisory Services Full time $28,800 - $38,400 per year

    We're a small team looking to add to our office based team, are you a person who has a focus on support to clients then this role is for you. While we value enthusiasm, this role now prioritises applicants with prior admin experience (any industry). Financial services exposure is a bonus, not a must.We are a client-first financial planning firm focused on...

  • Payroll Officer

    5 days ago

    Hawthorn East, Victoria, Australia Sharp & Carter Full time $60,000 - $80,000 per year

    Hawthorn location with work from home arrangementsImmediate Start - Temporary to Permanent positionPart time (0.6)About the client:Our Client is a fast growing organisation who boast a reputable name is a specialised field. They are an exciting business who are experiencing rapid growth across Australia. Due to growth, our client is seeking a Part Time...

  • Customer Accounting Officer

    5 days ago

    Hawthorn, Victoria, Australia Scope (Aust) Full time $60,000 - $80,000 per year

    About ScopeScope's purpose is to create meaningful opportunities for people with disability to belong and thrive. We support people with physical, intellectual and multiple disabilities to achieve their goals. Scope is a registered provider under the NDIS and delivers a range of services including supported independent living, short term accommodation...

  • Payroll Administration Officer

    1 day ago

    Hawthorn, Victoria, Australia Scope (Aust) Full time $104,000 - $130,878 per year

    About ScopeScope's purpose is to create meaningful opportunities for people with disability to belong and thrive. We support people with physical, intellectual and multiple disabilities to achieve their goals. Scope is a registered provider under the NDIS and delivers a range of services including supported independent living, short term accommodation...

  • Participant Liaison Officer

    5 days ago

    Hawthorn, Victoria, Australia Scope (Aust) Full time $60,000 - $80,000 per year

    About ScopeScope's purpose is to create meaningful opportunities for people with disability to belong and thrive. We support people with physical, intellectual and multiple disabilities to achieve their goals. Scope is a registered provider under the NDIS and delivers a range of services including supported independent living, short term accommodation...

  • Research Grants Officer

    5 days ago

    Hawthorn, Victoria, Australia Swinburne University Full time $80,000 - $100,000 per year

    Prime opportunity to join Swinburne Research within the Research Grants and Contracts team. Permanent, full-time position in a central Hawthorn location. HEW6 level + 17% Super. Staff benefits include hybrid work and discount study fees. About the Role Swinburne University of Technology has emerged as one of the top 300 universities globally,...

  • Part-Time Office Administrator

    2 days ago

    Hawthorn East, Victoria, Australia AMEGA Financial Solutions Full time $104,000 - $130,878 per year

    Part-Time Office Administrator – Client Support (School-Hours Friendly)Are you looking to re-enter the workforce or find a new role that balances professional fulfilment with family life?We're a small, supportive financial planning firm, and we're seeking an experienced administrator who enjoys organisation, teamwork, and helping clients.This is...